1 week ago #19184
The Theme is very, very unstable and slow even in its default configuration. The server is relatively fast, not an average GoDaddy-based cheap virtual hosting. All the parameters were set as required, but I was surprised by max_execution_time = 3000 🙂
The cherry on the cake is that the Elektron fails to render the home page (ANY home page) after importing 1000+ products (see attachment).
If it is so unstable even with the demo data and no real workload, then what we can expect on a production server? I want an explanation or the money back.
Attachments:You must be logged in to view attached files.1 week ago #19194
Tracy BuiYoloTeamTopics: 0
Thanks for contacting us.
Please help us to check your server value again, then make sure that they are configured exactly like them in this article: https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/
After that, you should provide us with your website's URL, admin account and FTP account privately via checking Set as private reply checkbox. We will check your issue soon.
YoloTheme6 days, 12 hours ago #19201This reply has been marked as private.3 days, 2 hours ago #19213
Jackie NguyenYoloTeamTopics: 0
Please follow the article to increase your server to make the site work better.
And please give us the FTP account info again. It doesn't correct. Then we will help you check the site issue soon.
Thanks.2 days, 10 hours ago #19220This reply has been marked as private.1 day, 19 hours ago #19224
- Redux plugin has been integrated into the theme. You do not need to install this plugin.
- You should set a category product when use the YL Product Filter shortcode. http://prntscr.com/o3bn18
=> The home page has been working normally. Please reload your site and check again.
tb.1 day, 12 hours ago #19226
I am sorry, but it does not work as it should be. Please take a look at the attachments. I am going to request a refund.
Attachments:You must be logged in to view attached files.1 day, 11 hours ago #19229
You have changed the home page, and yes, with another page it does the rendering properly, but it does not explain why it does not render the page named Home v1. This page has the content, and this content came from your default package. It is visible on the backend, but not the frontend. So refund, please. Thank you.1 hour, 32 minutes ago #19234
As I mentioned above:
- You should set a category product when use the YL Product Filter shortcode and save again. http://prntscr.com/o3bn18
(When you upload new products, but on this shortcode still save the id of the previous product) => the content not show.
Please check again.
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