How to get support for YoloTheme products

Thanks for landing at YoloTheme Support Center. Guess that you may need support from us for our WordPress themes and plugins. We hope that you have read thoroughly all the information and guide in our documentation included in our themes and plugins package. After reading carefully corresponding documentation, if you still need help, don’t hesitate to contact us at

You should start by searching your issues in knowledge base and forum first before start a new forum topic since your issues maybe answered already. Search results do not work for you? Enter our forum to get help from our developers.

Please be noted to post a topic with your issues be clearly clarified. It is recommended that you give us link of your site together with your topic. Your admin account may be needed for our supporters to check your site. These will help to save time for both of us. Finally, please be patient. It will take us some time to check all the topics and we will solve forum topic from older to newest.

You will be asked to create an account if you are new to us and enter purchase code to enter our support forum.


  1. dear, can you kindly helpe me, i bought the theme and try to install it by endback, but it failed to install the theme, what’s wrong with this ?

    1. Jackie Nguyen

      Hello Yimhc,
      Please submit a topic on our forum, and give us your site info via private message. We will help you check it soon.

    2. thunt

      Dear Yimhc,
      Thanks for choosing our item and feedbacking us. I wonder what theme you bought. We will help you to fix your problem.

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