Homepage › Forum › Product Support › Sofani › Broken Site
- This topic has 12 replies, 2 voices, and was last updated 8 months, 1 week ago by
Jackie.
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9 months, 2 weeks ago #31807
Hi, A few weeks ago I realized that my English to Spanish translation disappeared.
I need the site and wp administrator to also be in Spanish.And the biggest mistake is that I just realized that the site is not compatible with Microsoft Edge, in Google Chorme it appears fine but in the other browser everything looks misconfigured
Thank You
9 months, 2 weeks ago #31808Hi.
Thank you for your feedback.
I have checked and fixed that issue on your site.
Please recheck it.
Regards.
9 months, 2 weeks ago #31810Thank you very much
Indeed, I'm done. I have a question: what happens if my support license expires and an error similar to that occurs?
9 months, 2 weeks ago #31814Hi.
We have found the issue with our source code. We will release a new version to fix it soon.
Regards.
8 months, 2 weeks ago #33814The previous error has just occurred again, and the site is displaying incorrectly.
The same thing happened a month ago, and it's a situation that can't be happening anymore.
On the other hand, I'm concerned that the support license has expired and you continue to report these errors.
I need a solution as soon as possible and a guarantee that it won't happen again.
8 months, 2 weeks ago #338178 months, 1 week ago #33821In Microsoft Edge the site is still broken, please I need a solution as soon as posible
Attachments:
You must be logged in to view attached files.8 months, 1 week ago #33824Yes, please recheck it. It works fine on my browser.
Regards.
8 months, 1 week ago #33825Could you please help me review the entire site?
https://rubhi.com.mx/producto-categoria/recamaras/
That category is throwing the same error. Something's wrong with a plugin or your update, but this can't be happening because that page has an ad campaign.I already cleared the cache, and it's still throwing the same error in some sections.
I need it urgently, please.
The error is occurring in the Microsoft Edge and gogle chrome browser.
Attachments:
You must be logged in to view attached files.8 months, 1 week ago #33827Hi.
I have cleared the cache and rechecked it. Now it works fine on our browser.
Please recheck it.
Regards.
8 months, 1 week ago #33830I cleared al the cookies and I still have the problem 🙁
8 months, 1 week ago #33832Yes, I think the issue is caused by the cache plugin. I have disabled some configurations on the plugin to check.
I'll let you know soon.
Regards.
8 months, 1 week ago #33833Yes, I think the issue is caused by the cache plugin. I have disabled some configurations on the plugin to check.
I'll let you know soon.
Regards.
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