Homepage › Forum › Product Support › BeGreen › CAN NOT MOVE THE SITE
- This topic has 35 replies, 3 voices, and was last updated 8 years ago by
tinhbeng.
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8 years, 1 month ago #12601
Hello!
I have a very big issue....
I builded the website on a testdomain, and when i try to move it to the actual domain, the backend is broken. I can not acces the customizer page and it looks weird. It is not working anymore, the front is working ok, but on the backend several problems appear....
Please help....
8 years, 1 month ago #12602Also, when i install the template as new, the same problems apear, there is really something wrong....
8 years, 1 month ago #12613Hi,
Thanks for contacting us.
Please give us your website's URL and admin account privately via checking Set as private reply checkbox.
We will check your issue soon.
Best Regards,
Tracy
8 years, 1 month ago #12638Hi Tracy!
Do i need to move it again and then give you the login from the moved location? Because i removed the broken installations... Or the login from the testlocation? Let me know and i send it to you 🙂
8 years, 1 month ago #12648Hi again,
Because we cannot imagine the issue which you are having when moving your website to the actual domain.
So we think you can move your site again carefully. Then give us the website's URL and admin account of actual domain.
We will try to help you check.
Thanks.
Tracy
8 years, 1 month ago #12705This reply has been marked as private.8 years, 1 month ago #12739This reply has been marked as private.8 years, 1 month ago #12778This reply has been marked as private.8 years, 1 month ago #12779This reply has been marked as private.8 years, 1 month ago #12780This reply has been marked as private.8 years, 1 month ago #12786This reply has been marked as private.8 years, 1 month ago #12800This reply has been marked as private.8 years, 1 month ago #12810Hi,
I moved your site. Please reload and check again.
Currently, the error still occurs when I activate 2 plugins: YITH WooCommerce Wishlist and YITH WooCommerce Compare.
I have not found the cause of this issue yet, so I will try contact the author to check whether they support this issue or not.
And feedback you as soon.
Best regards,
8 years, 1 month ago #12811This reply has been marked as private.8 years, 1 month ago #12854This reply has been marked as private. -
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