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- This topic has 5 replies, 2 voices, and was last updated 7 years, 11 months ago by
tinhbeng.
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7 years, 11 months ago #14179
Hi again
I updated to the latest Rubino version (I'd missed the second to last update), and it has made a mess of the cart page. It looks like many of elements are being over-ridden by a default WP theme style. (This is also evident at the top of the checkout page - ie for 'Have a coupon? Click here to enter your code' option)
The cart is now quite unclear and a bit messy.
Furthermore, there appears to be a javascript error, possibly since the last woocommerce update, which prevents the shipping fee from initially being added to the cart total. This happens either on the cart page (since last Rubino updates) and on the Checkout page (as said, probably since last WC update). It isn't the shipping plugin that is causing this, nor the multi-step checkout one, because when I tested on a different theme (default wp) this problem didn't occur.
Also, in firefox the credit card fields in checkout are compressed. The fields open up properly if the browser size is adjusted.
Please see pics for these issues. I'd really like them fixed quickly as these are issues that can prevent people from purchasing.
Thanks
7 years, 11 months ago #14203Hi,
We have updated a few page (My account, Cart, Checkout) as you described above.
With Shipping problem: You have used an "add_filter" to clear the shipping method in the functions.php of Child Theme. I disabled it, please reload your site and check again. https://prnt.sc/i2yx9k
7 years, 11 months ago #14213Thanks for your help. Shipping is now being triggered but there's another issue (please read below)
Unfortunately, the cart page (as well as in the account pages) still appears more like what's in the image I attached, and there are several other elements through the website that appear to be pulling woocommerce default theme settings.
I'm not sure if this and other things below have to do with something cached, but I have deleted and cleared any caching that I could think of (eg cloudflare) and cleared all local caching and cookies etc on browsers.
The other things that aren't right are:
- The cart and account tabs in the header are not the right font
- Cart page overflows on android mobile
- The header is not responding to the size set in the Rubino settings
- Some of the custom CSS only works when it is in the Rubino settings - it's not being picked up at all from just the child theme style.css
- Custom css for .wpcf7 isn't working at all now (this styles the text boxes and options on the 'Set & Forget' page)
- The yolo instagram isn't working - see the 'Set & Forget' page for eg)
- On an iPad, the drop-down options in the full header menu (i.e. when in landscape mode) don't work
- For some reason, the Font Awesome icons are being pulled from a cdn website with an old FA version, and overriding the visual composer ones (https://netdna.bootstrapcdn.com/font-awesome/4.0.3/css/font-awesome.min.css?ver=4.0.3)
- The Gift Card product isn't working now - this is the one you provided a 'default' product page a couple of months ago
One last really important thing is how the shipping is being triggered and calculated. Removing that code, now means that the shipping is triggered correctly in both cart and checkout, but another problem has arisen. For some reason, when shipping is calculated, it is often not the set price. It sometimes adds 3.33% to the shipping price and other times reduces shipping by about 49%. It differs by browser but isn't consistent either. When I first encountered this I thought it was a localised problem because when I cleared caches and cookies locally it was fixed, but we have just had an order from overseas and they received a reduced shipping fee.
7 years, 11 months ago #14214Please disregard issue about custom css for .wpcf7 and the Gift Card not working (the plugin for this one was deactivated, though not by anyone our end).
Thanks
7 years, 11 months ago #14223Also, I'm happy if the Cart page remains nearly as is, but the only problem is that the City text box in the calculator section is black, so it's not readable with the black background. If this was white like the other boxes that would be fine.
7 years, 11 months ago #14241Hi,
City text box in the calculator section is black
I have added a few the CSS to Custom CSS, please reload your site to test.
- I have moved the custom CSS to the style.css file of Child Theme.
With the problem Shipping: I'm not sure this, please check the shipping class and transport fee again.
Thanks.
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