Homepage › Forum › Product Support › Célina › Demo Import Failed
- This topic has 32 replies, 2 voices, and was last updated 3 years, 8 months ago by
Jackie.
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3 years, 8 months ago #26999
Do you have Cpanel account? Please give us that info, we need to access your server and check something.
Thanks.
3 years, 8 months ago #27010Hello sir any response?
3 years, 8 months ago #27011Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
3 years, 8 months ago #27012This reply has been marked as private.3 years, 8 months ago #27013Any update?
3 years, 8 months ago #27014Still no uodate from u? Should i file a refund on these unusable themes?
3 years, 8 months ago #27015Its already 5pm and you guys are online here but ignoring my support issues here?
3 years, 8 months ago #27016This themes are not working. Especially the important part which is themes panel?????? Footer is not working.
3 years, 8 months ago #27017I think your developer and designer here at Yolo theme are just sleeping at 3:25 PM. Wow. You guys are Online but no one is responding to my support issues. Is this how you handle your customers who bought your themes on ThemeForest? Seriously. Ahhh I guess the reason why it was sold cheap is that it has a lot of bugs like this. So The money I used to buy your products was just wasted. Is this really want u guys to want. I badly need customer support but no one responds here immediately. Take note huh its afternoon maybe the employee are enjoying their sleep.
3 years, 8 months ago #27018I don't have a clear reason why u guys sell themes that has a bug in importing and theme option. Why would u sell something like this if isn't perfect? I hope I can get any response from you
3 years, 8 months ago #27021This reply has been marked as private.3 years, 8 months ago #27022Nevermind my hosting support already fix the issue for me
3 years, 8 months ago #27023Thanks
3 years, 8 months ago #27025Hi again.
Sorry for the late response.
Yes, we know about that issue from the hosting config for the file permission.
If you need help, please let us know again.
Thanks.
3 years, 8 months ago #27030I have another issue as well ur themes shows update to latest version but when I tried to update its shows failed
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