DEMO is not being installed correctly

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Viewing 15 posts - 1 through 15 (of 25 total)
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  • 8 years, 9 months ago #8286

    jorgevillca
    Customer
    Topics: 6
    Posts: 11

    I am trying to install Dummy Content from MOTOR -> Dashboard -> IMPORT DATA

    and always when "Import all widgets successfully, please wait process posts..."

    jQuery breaks with this:

    Uncaught SyntaxError: Unexpected token h in JSON at position 0

    at JSON.parse (<anonymous>)

    at Function.n.parseJSON (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.7.3:4)

    at Function.a.parseJSON (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.7.3:9)

    at Object.success (yolo.setup.install.demo.js:126)

    at i (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.7.3:2)

    at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.7.3:2)

    at y (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.7.3:4)

    at XMLHttpRequest.c (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.7.3:4)

    n.parseJSON @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.7.3:4

    a.parseJSON @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.7.3:9

    success @ yolo.setup.install.demo.js:126

    i @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.7.3:2

    fireWith @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.7.3:2

    y @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.7.3:4

    c @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.7.3:4

    8 years, 9 months ago #8292

    sebastianmazur
    Customer
    Topics: 2
    Posts: 9

    I have the same. Please fix this.

    8 years, 9 months ago #8294

    sebastianmazur
    Customer
    Topics: 2
    Posts: 9

    And you should really update the documentation. It's 2 years old. There you write to import sliders first and it's not necessary because new import copy all sliders.

    8 years, 9 months ago #8305

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5119

    Hi.

    Thank you for contacting us.

    Can you give us your site URL and admin account?

    We will help you check it again.

    We also have release new version to fix the issue with WooCommerce 3.x

    You should check it again.

    Thank you.

    Jackie.

    8 years, 9 months ago #8310

    sebastianmazur
    Customer
    Topics: 2
    Posts: 9

    I've sent you a private reply with webstite and admin account.

     

    Sebastian

    8 years, 9 months ago #8312

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5119

    Hi Sebastian.

    Please resend your website info again. We don't receive any info.

    Thank you.

    Jackie.

    8 years, 9 months ago #8331

    sebastianmazur
    Customer
    Topics: 2
    Posts: 9
    Jackie Nguyen wrote:

    Hi Sebastian. Please resend your website info again. We don’t receive any info. Thank you. Jackie.

    Can you provide me your email because replying as private reply is not working?

    Sebastian

    8 years, 9 months ago #8337

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5119

    Hi Sebastian.

    You can send your info via this email [email protected]

    Thank you.
    Jackie.

    8 years, 3 months ago #11937

    Valentijn
    Customer
    Topics: 3
    Posts: 5

    I have the exact same problem, how can i fix this?

    8 years, 3 months ago #11986

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi @valentijn

    Thanks for contacting us.

    Please help us to create a new topic then describe your question as clearly as possible. Don't forget to give us your website's URL and admin account.

    We will check your issue as soon as possible.

    Thank you.

    Tracy

    8 years, 3 months ago #12112

    aspam1982
    Customer
    Topics: 3
    Posts: 11

    Having the same issue

    8 years, 3 months ago #12121

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5119

    Hi Aspam1982.

    Thank you for contacting us.

    Can you submit a new topic, and give us your site info, admin account? We will help you check it soon.

    Thank you.

    Jackie.

    8 years, 3 months ago #12263

    aspam1982
    Customer
    Topics: 3
    Posts: 11
    This reply has been marked as private.
    8 years, 3 months ago #12288

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi, @aspam1982

    Thanks for your feedback.

    We have got access to your website then found that you have used the low value of PHP version and PHP limited.

    This is the cause leading your cannot import our demo website. Please refer this documentation to increase them:

    https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/

    Please check, then feedback us.

    Thanks.

    Tracy

    8 years, 3 months ago #12293

    aspam1982
    Customer
    Topics: 3
    Posts: 11

    Fixed all your notes. It did not gave any result. The error is still there.

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