Homepage › Forum › Product Support › Medilab › Elementor Broke after moving website to new Domain
Tagged: Elementor
- This topic has 11 replies, 2 voices, and was last updated 1 year, 9 months ago by
Jackie.
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1 year, 9 months ago #30838
Hi, great theme btw, I really liked it and enjoyed working with it.
I developed the website on a subdomain and did it flawlessly without problems, after finishing it I moved it to the main Domain, but now on most of the Pages the Elementor is Broken, on some pages it's fine like it used to be, but on others
1 - It has lost all the structure and placed everything in ONE "Text Editor". It's like it's not even made with Elementor but with WordPress Classic Editor and lost all its CSS, I checked and there still is the <style>/*! elementor there, I tried Disabling the plugin and enabling it again, tried "Regenerate CSS & Data", and tried CSS Print Method from External to Internal and vice versa. Nothing has Fixed it, I can't seem to find why Elementor doesn't recognize its Structure,
2 - Also I have noticed that it lost the ability to read special characters, even on the good pages every letter
"ë = u00eb"
"Ç = u00c7"Unfortunately, I moved the website directly since it was the same Host, and don't have it saved anywhere else. That's why I'm stuck, did all that work. Please help me find a way so Elementor can Recognise its Structure again, I'm able to give the Credentials if Necessary.
Thank You
1 year, 9 months ago #30843SameHome, nothing changed, how it was and how it is now that moved it from subdomain to domain.
1 year, 9 months ago #30853Hi.
Thank you for contacting us.
To fix that issue, you can try the trick below.
Please go to Elementor/ Tools/ and click to regenerate Files & data, click to sync library and save the change.
Please recheck it.
Regards.
1 year, 9 months ago #30855I specifically said "I tried Disabling the plugin and enabling it again, tried "Regenerate CSS & Data", and tried CSS Print Method from External to Internal and vice versa. Nothing has Fixed it"
Did it again, still doesn't work.
1 year, 9 months ago #30856Please it's URGENT, why does it take 3 days to fins ssupport.
1 year, 9 months ago #30859Hi.
Please give us your site URL, admin account. We will access your site to help you fix that issue.
Regards.
1 year, 9 months ago #30861This reply has been marked as private.1 year, 9 months ago #30862Hi.
Can you give me the subdomain site? I also need to check that site and copy the elementor to the main site.
Regards.
1 year, 9 months ago #30863The subdomain was new.ith.al but there is nothing there now, I just moved it without making a backup or copying it, moved the files from Cpanel, set the new domain in database, and replaces all the url with a plugin, thats how I always do it for every website.
1 year, 9 months ago #30864Hi.
I have checked the history and revisions of the home page. I have backup the version on Mar 4.
Please recheck it.
You can do it with another page.
Regards.
1 year, 9 months ago #30865Yeah thanks, I can work with that, the latest revisions show blank but at least I can get 80% of the website.
Why did this happen btw? any idea?
1 year, 9 months ago #30870Hi.
I think the Elementor's issue is that it uses Ajax to save the page data. Sometimes it also has an issue when saving.
Regards.
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