- This topic has 12 replies, 3 voices, and was last updated 8 years, 3 months ago by
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Posts
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Hi,
I have one question, I have just install the demo, but nothing happen in my website, you see more there : http://gi.lean.fr
Best regards
Hi,
Thanks for contacting us.
Please give us your website's URL and admin account privately via checking Set as private reply checkbox. We will help you to check as soon as possible.
Best Regards,
Tracy
Hi Again.
Thank you for feedback us.
The admin account doesn't work.
Please check it again.
Thank you.
Jackie.
Hi,
Thanks for getting back to us.
We have got access to your website then checked, but we cannot find Plugins > All Plugins on your website to see all plugins. Please lets us know.
In addition, you can give us your FTP privately so we can help you better.
Thank you.
Tracy
Hi Again.
I have checked your site and found the issue with WooCommerce version. Your site uses old version 2.6.x. But with the latest version, we have updated our theme to fix the issue with WooCommerce 3.x
Maybe some function not work with that version ( 2.6.4)
Can you upgrade that plugin to the latest version?
Thank you.
Jackie.
Sorry to disturb you again, I have several issue regarding set my website style with bestrus→theme option :
For exemple :
I have choose header 5 and want to turn "Header navigation background color" to #003a80 but nothing change.
another exemple : page setting :
<tbody>
Page Title Text Color and Page Sub Title Text Color have selected color for both, but in the front I see no change too. COuld you help me with this (also I didn't find the css file too)Best</tbody>
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