- This topic has 8 replies, 3 voices, and was last updated 8 years, 4 months ago by
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Hi,
I bought the theme, installed it, entered the purchase code, got the green message that the purchase code is activated but then, when i go to install the plugin, it show an error that say "failed to install the plugin, pls enter the purchase code first".
I'm not able to import the demo without this plugin so pls give me a solution. I'm working in local atm so i can't give u any access to the web site.
If u have any other solution pls let me know asap.
Regards
Dario
Hi, Dario
Thanks for contacting us.
It is difficult for us if you work on localhost.
Please read this blog to increase the PHP version and PHP limit of your server: https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/
And you should upload your website to host, then give us your website's URL and admin account privately. We will check it for you.
Best Regards,
Tracy
Hi again,
Thanks for your contacting us.
Our company is traveling the summer holiday from Saturday to Monday.
We will return to work on Tuesday.
Please be patient! We will check your website as soon as possible.
Thank you very much.
Tracy
Hi again,
We have got access to your website then helped you to installed Yolo Rubino Framework plugin.
Now it works fine.
You can continue to configure your website, don't hesitate to ask us if you meet the issue.
Best Regards,
Tracy
Hi Tracy,
Thanks for your help, everything is working nice now.
Best regards,
Dario
where do I download from the Rubino Framework Plugin?
Can't seem to find it on EnvatoMarket...
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