Homepage › Forum › Product Support › Rubino › Fatal error
- This topic has 10 replies, 3 voices, and was last updated 8 years, 1 month ago by
Jackie.
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8 years, 2 months ago #12307
Hi,
I get this when trying to save any of the Product Blocks
Fatal error: Uncaught Error: Call to a member function is_on_sale() on null in /home/username/public_html/capricesdelectables.com/wp-content/themes/yolo-rubino/woocommerce/single-product/sale-flash.php:19 Stack trace: #0 /home/username/public_html/capricesdelectables.com/wp-content/plugins/woocommerce/includes/wc-core-functions.php(209): include() #1 /home/username/public_html/capricesdelectables.com/wp-content/plugins/woocommerce/includes/wc-template-functions.php(979): wc_get_template('single-product/...') #2 /home/username/public_html/capricesdelectables.com/wp-content/plugins/yolo-rubino-framework/includes/shortcodes/product-block/sp-shortcodes.php(74): woocommerce_show_product_sale_flash() #3 /home/username/public_html/capricesdelectables.com/wp-includes/shortcodes.php(345): YOLO_Spblock_Shorcodes->yolo_single_product_image_sc('', '', 'yolo_single_pro...') #4 [internal function]: do_shortcode_tag(Array) #5 /home/username/public_html/capricesdelectables.com/wp-includes/shortcodes.php(223): preg_replace_callback('/\\[( in /home/username/public_html/capricesdelectables.com/wp-content/themes/yolo-rubino/woocommerce/single-product/sale-flash.php on line 19
Thanks for your support !!!
8 years, 2 months ago #12312Hi again,
We have got access to your website then try to create a new product block on your website, it still works fine.
The product block we created is test product block. You can see this image: https://prnt.sc/gxx38y
Please check, then feedback us.
Best Regards,
Tracy
8 years, 2 months ago #12378This reply has been marked as private.8 years, 2 months ago #12380Sorry,
Just a small other issue, not related with Rubino, but with your website. I don't get notified whe you reply !!!
I do check the box below the post and I did check my spam box !! I did received them before !
Not sure where is the problem,
Thanks
8 years, 2 months ago #12397Hi again,
Thanks for your feedback.
Did you change your admin account of your website because we cannot access them?
Please check, then give us your admin account again. We will check your website again.
Thanks.
Tracy
8 years, 2 months ago #12429This reply has been marked as private.8 years, 2 months ago #12430Hi again,
Thanks for your feedback.
Please give us your FTP account privately to check your source codes.
Thanks.
Tracy
8 years, 2 months ago #12431This reply has been marked as private.8 years, 1 month ago #12463Hi again,
Thanks for your feedback.
We helped you to fix this issue by deactivating Yoast SEO plugin. It seems that our theme & plugins are conflicted with Yoast SEO plugin.
Please check, then feedback us.
Best Regards,
Tracy
8 years, 1 month ago #12516Mmm ! Strange. Yoast SEO plugin is still active and the fatal error is not showing anymore !!! Did you fix something ?
Thanks anyway !!
8 years, 1 month ago #12546Hi.
Thank you for feedback us.
We have checked your site again and everything fine.
Maybe have some conflict with another plugin and you have updated the plugin.
Please check it again.
With our support email, we will check it.
Thank you.
Jackie.
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