- This topic has 14 replies, 3 voices, and was last updated 7 years, 5 months ago by
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Hello Team,
After I installed your theme and activated the plugins, it occured HTTP ERROR 500. How can I solve this problem? My domain name is iscooter.com.cn Thanks a lot for your attention.
Best regards,
Leon
Hi again,
Thanks for your feedback.
Please check again your FTP account because we cannot access to it. And don't forget to give us your website's URL and admin account privately.
Please check, then feedback us as soon as possible. We will try to solve your problem today.
In addition: We will have a short holiday in summer from 28th June to 1tst July so we cannot help you during that time. If you have any questions, please create the topic on our forum, we will come back to work on 2nd July.
Best Regards,
Tracy - NooTheme
Sorry for the delayed reply.
I still can't log in your FTP account. http://prntscr.com/k1fmz4
You can remove Motor theme, all plugins and reinstall them.
When you activate the plugin, you should activate each plugin instead of all at once.
Best regards,
tinhbeng.
Hi,
Please go to the php.ini and check the following values:
https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/
upload_max_filesize
post_max_size
max_execution_timeLater you can delete the database and try again.
If it unsuccessful, please install a WordPress default theme and send me wp-admin. I will help install Motor theme and plugins.
Thanks
Dear,
Now I have installed successfully. Thanks a lot for you help.
But now how can I configure the theme to be the same with the demo what you are showing? Or could you please spend some time to help me configure it? Thanks ahead.
Have a good day.
Leon
Hi,
Currently, you use the PHP version 5.2x, please update the PHP version 5.6.
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