Homepage › Forum › Product Support › BeStruct › Issue in About page
- This topic has 27 replies, 2 voices, and was last updated 1 year, 4 months ago by
Jackie.
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1 year, 4 months ago #31325
Hi.
Please provide us with your site admin and FTP account. We need access to your site to help you check and debug that issue.
Regards.
1 year, 4 months ago #31333can you check my given details
1 year, 4 months ago #31336can you check my attachments for site details
1 year, 4 months ago #31340Hi Support,
Can let me know when the issue will be solved? As details were provided to you.
1 year, 4 months ago #31341Hi.
I have checked and fixed the issue with the cart page. https://prnt.sc/uHnxT2xFRW8P
Please recheck it.
Regards.
1 year, 4 months ago #31344Hi Support,
counting not updating in the header for wishlist and cart both icons. check below video.
https://www.awesomescreenshot.com/video/30705663?key=3ced8cea0e98b93abaece0ea600f0321
1 year, 4 months ago #31346This reply has been marked as private.1 year, 4 months ago #31347Hi Support,
wishlist still has issue while removing the product from wishlist. we need to hard refresh the page every time. https://prnt.sc/qgPPcCrZIWYh fisrt time product remove from wishlist at that time counting works but when you remove the another product from the wishlist page counting not updating.
1 year, 4 months ago #31348Hi
For cart counting also you asked to change the template, with the template page will change but the issue is in the counting. with the change of template counting issue in header will solve?
Currently we have this template https://prnt.sc/YXzmOKvFd4qU are you asking to change which template in which page? provide template name.
1 year, 4 months ago #31350Hi Support,
Can update?
1 year, 4 months ago #31351Hi.
Please recheck it.
I have checked and fixed the issue with the cart and wishlist page.
Regards.
1 year, 4 months ago #31353Hi support,
still issue in wishlist counting. https://prnt.sc/XRNPndhTdIuu I have checked in multiple devices.
1 year, 4 months ago #31355Hi.
Please check my video: https://app.screencastify.com/v3/watch/dl2gQ4syJusPJoDTITgp
I still can remove the wishlist product and the wishlist counter works fine. Please wait a second when remove the next product.
Regards.
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