Homepage › Forum › Product Support › Rubino › Mini Cart and other issues
- This topic has 10 replies, 2 voices, and was last updated 8 years, 2 months ago by
Jackie.
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8 years, 3 months ago #11388
Hi there
I seem to have come across a few issues with our install of the template.
First, our mini cart doesn't work properly on Firefox for Mac OS. Once there are two or more products the scroll within the cart doesn't work and the second product images sits above the cart total value, and behind the 'cart' and 'checkout' buttons (see attachment).
I also appear to be missing all the Yolo Woo Product elements. I can select them through Visual Composer, either front or backend, but they don't then appear (also see attachment). Not as important, but a couple of the single product layout appear to be missing as well.
Thanks in advance
8 years, 3 months ago #11393This reply has been marked as private.8 years, 3 months ago #11417Hi.
Thank you for contacting us and sorry for the late response.
Sorry, we can't find the previous threads in the forum, please give us the site URL again. We will help you check it soon.
Thank you.
Jackie.
8 years, 3 months ago #11440This reply has been marked as private.8 years, 3 months ago #11470Hi.
Thank you for feedback us.
We have checked our theme again and found the issue as your site.
#1. Have the issue with mini cart on FireFox browser
#2. Have the issue with product variable chosen in cart page.
With the product accessories, we just support the single product in accessories option, you can add the another product in that field https://prnt.sc/gk5z9d. So you don't worry about the Add All To cart button.
With the list issue above, we will update and release the new version in next time soon.
Thank you.
Jackie.
8 years, 3 months ago #11475Thanks for your help and for looking to fix those issues Jackie.
Just one thing I'm not sure I undertood properly, where you explained the accessories option. Do you mean that the accessories option is only fully supported for single products, or that only single products should be an accessory? Because currently, the vase that is set as an accessory (as shown in your screenshot) is a single product. The problem is that the product for which it's an accessory (the 'Posy Subscription') is the variable product that needs attributes to be selected, but someone can choose 'Add All To Cart' without selecting the attributes above.
Hope this is clear and thanks again.
Antoine
8 years, 3 months ago #11535Yes. I know your requirement, you want to select the attributes for glass for Add All To Cart button. But with the current version, we just support single product type for accessories option in the product. We will check it and find the solution for this case.
Thank you.
Jackie.
8 years, 3 months ago #11548Thanks very much again Jackie
8 years, 3 months ago #11565Hi again.
We will feedback you again when updated version available.
Thank you for waiting.
Jackie.
8 years, 2 months ago #11737Hi again
Sorry to be a pain. First, I wanted to thank you for yesterday's update which seems to have cleared up most, if not all, of the issues I had raised above. However, a couple of other things have arisen after updating. Biggest issues first and we'd really like these fixed as soon as you can because we hope to launch the website this weekend:
- The menu is not corresponding with the chosen font, and the logo is not being constrained in the menu height - so now the menu space is much larger with a large logo and Times New Roman instead of Raleway (google font).
- On mobile (android - chrome) or when Chrome browser reduced in size the mobile menu doesn't open - neither as Fly Canvas nor Dropdown.
- Similarly, the Cart Fly Canvas Style option doesn't appear to work (even on Firefox), but not as big deal because the Dropdown option works fine.
- On the Dropdown though, on Firefox, I still the cart items going over the canvas when there are multiple items (should get a scroll bar), however the cart and checkout options are still clearly available.
Less important
- On our coming soon page, the Call to Action box wasn't loading. This was being caused by the 'Fade In' option on the call to action settings. Once the fade in was disabled (set animation to none) the box would appear fine. I've tried fade in on other text boxes and it seems to be ok.
- Background image parallex for this page is also not working but works while on Frontend Editor. Not a big deal because all content contained without scrolling. Saying so more to let you know.
The username and password from before (in the private post towards the top) should still work.
Thanks again for your help.
8 years, 2 months ago #11787Hi.
Thank you for feedback us.
We have fixed the issue with the mobile menu on your site.
With another issue.
We will check it and update in our next version.
Thank you.
Jackie.
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