Homepage › Forum › Product Support › Rubino › My Purchase code is not validated with your server
Tagged: Rubino Theme
- This topic has 23 replies, 2 voices, and was last updated 5 years, 7 months ago by
Jackie.
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5 years, 8 months ago #21013
Dear
I installed yolo rubino theme today, but its purchase code is not validated with your server. Kindly provide solution asap.
Thanks
5 years, 8 months ago #21014Hi.
Thank you for contacting us.
Can you give us your site URL, admin account? We will help you check the purchase code issue soon.
Thanks.
5 years, 8 months ago #21015This reply has been marked as private.5 years, 8 months ago #21016Hi again.
Yes, your site info has protected. I have checked and helped you installed the required plugin and imported demo data. But some images can't import to your site.
Can you check your PHP server config and increase some value as this article: https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/ then we will help you import the demo image again.
Please check it and let us know again.
Thanks.
5 years, 7 months ago #21187This reply has been marked as private.5 years, 7 months ago #21188Hi again.
How to see your front-end site content? I also login to your site but I can't see anything.
Please tell us to know how to see that. We will help you check that issue soon.
Thanks.
5 years, 7 months ago #21197This reply has been marked as private.5 years, 7 months ago #21199This reply has been marked as private.5 years, 7 months ago #21200This reply has been marked as private.5 years, 7 months ago #21201This reply has been marked as private.5 years, 7 months ago #21209Hi again.
Yes, the WP Instagram widget can't work with current Instagram API, we have changed to another plugin and install that plugin to your site.
Now you can create an Instagram widget with "elfsight-instagram-feed" plugin.
For the theme options, as I see, it still works fine.
Please check it again and let us know again.
Thanks.
5 years, 7 months ago #21273This reply has been marked as private.5 years, 7 months ago #21276Hi again.
1. For the home page image quality, I don't see that issue as you have, please check it and give us the correct image to have that issue.
2. For the contact us form, you can check the config. As I see, you don't add the field value to the message body, that is the reason you can't see the field input.
3. For the footer, please check the Footer content again. I just see two social configs on your shortcode.
Please check it again.
Thanks.
5 years, 7 months ago #21282This reply has been marked as private.5 years, 7 months ago #21298This reply has been marked as private. -
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