Homepage › Forum › Product Support › TruSmile › My widget and main menu not working
- This topic has 8 replies, 2 voices, and was last updated 1 year, 2 months ago by
Jackie.
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1 year, 2 months ago #31426
My website used to work perfectly. but after updating the wordpress to the new version 6.6.2 the widget is not working when i click the button in the right of the menu .
in the same time when i open the website in my phone the main menu slide doesn't show at all when i click it.
tried to fix it by myself but couldn't. Please help me with this or give me a hint where to fix it.
Here are the videos of what happens.1 year, 2 months ago #31439Hi.
Thank you for contacting us.
Please update the theme to the latest version. That will help you fix the issue. Or you can provide us with your site site info, admin account. We will access your site to help you do it.
Regards.
1 year, 2 months ago #31441This reply has been marked as private.1 year, 2 months ago #31444Hi.
I have updated your theme to the latest version 1.2.4. Now everything works fine. You can use the loading start effect.
Please recheck it.
Regards.
1 year, 2 months ago #31446Hi Jackie,
Thank you very much.Yes it works perfectly now.
Wish you a great day, without stress.Regards.
1 year, 2 months ago #31447Hi Jacki,
I also have a question , when i download the theme from themeforest and want to use it to built another website doesn't it get the updated verision. What file should replace to make sure is the updated version 1.2.4 because in the plugins it doesn't show any update message?
1 year, 2 months ago #31452Hi.
With the download from Envato, you can check the Release log file to know the exact theme version.
Regards.
1 year, 2 months ago #31465Hi Jackie,
With the updated version even though i have the elementor pro to edit header it doesn't allow me.
i have added it in the elementor settings even in the appearance->menu ->screen options it doesn't show at all header to check it .
when i edit it with elementor doesn't show edit with elementor header.
Also in the home page with customize when i change header to header-2 or header-3 it doesn't change.
I have the updated version of theme 1.2.4.Don't understand why this much errors i had customized the template and is now lost.
below you can find attached the pictures .
1 year, 2 months ago #31472Hi.
To change the header, please go to theme options/ header to change your header style. It can't edit the header with Elementor.
For the home page, please turn off the option at the page options/ Page header/ Set header for the page. Then it will get the same header as the theme option config.
Please recheck it.
Regards.
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