Homepage › Forum › Product Support › Rubino › not working
- This topic has 14 replies, 2 voices, and was last updated 8 years, 5 months ago by
Tracy Bui.
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8 years, 5 months ago #9977
https://www.labelproductions.com.au/wp-admin/index.php
please fix it or tell me why it is happening.
8 years, 5 months ago #9991Hi,
Thanks for contacting us.
Because you set the password which is very weak. Recommend to set the security password that means you can set the complex password for your website. It will help your website is security.
You can still use your password by clicking Save button at the bottom.
Please check, then feedback us.
Best Regards,
Tracy
8 years, 5 months ago #10023This reply has been marked as private.8 years, 5 months ago #10027This reply has been marked as private.8 years, 5 months ago #10031This reply has been marked as private.8 years, 5 months ago #10034Hi again,
Please see this image http://prntscr.com/funyxt >> this is the strong password.
If you want to get rid of the weak password, Please see the password as our image.
Best Regards,
Tracy
8 years, 5 months ago #10037This reply has been marked as private.8 years, 5 months ago #10042Hi again,
We have got access to your website to check.
Please provide the information about hippo_products product shortcode. Because our theme doesn't have this shortcode.
In addition, we activated your theme to check but your website gets the issue.
Please give us your FTP account privately. We will check your website.
Best Regards,
Tracy
8 years, 5 months ago #10043This reply has been marked as private.8 years, 5 months ago #10044This reply has been marked as private.8 years, 5 months ago #10049This reply has been marked as private.8 years, 5 months ago #10061Hi again, kcor
Thanks for getting back to us.
We made your website is online. But your website is loading the same data of another theme, not Rubino.
Can we reset your data in your website then install the sample data of Rubino theme?
Please tell us again, we will help you.
Best Regards,
Tracy
8 years, 5 months ago #10064This reply has been marked as private.8 years, 5 months ago #10066Hi again,
Please, backup your data before we reset your website and import our sample data.
Best Regards,
Tracy
8 years, 5 months ago #10086Hi again,
Our developers have installed the sample data for you.
Please let's get started configuring your website. If you have questions, don't hesitate to ask us.
We are ready to help you.
Best Regards,
Tracy
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