Plugin compatibility

[twanniemangion]

Hi there

Firstly, thanks for previous help.

We're currently experiencing some compatibility issues between Rubino and two plugins that we would really like to use. They are:

• Yith Gift Cards
• WooCommerce MultiStep Checkout

We know that these aren't issues with the plugins because they are both working fine on the stock WP templates (2015, 2016, 2017 etc) - which I have tested on our test site.

For Yith Gift Cards, the options and product template do not appear on the product page. You can see that this is the case here: https://www.potandposy.com.au/product/gift-cards whereas this is working on our test site: https://potandpo.managedwp.com.au/product/gift-card

The gift cards themselves work. I can set up manual gift cards that are usable on the site. It is just that the product can't actually be set up completely and purchased.

For WooCommerce MultiStep the problem lies in how the checkout steps appear. The required boxes to be filled in either fall outside the page parameters or move during the completion process, or when the browser is re-sized. Again, this works without any problems on the stock wp templates. We'd like to use this plugin because it gives a more user-friendly checkout experience.

Can I also ask that the Ultimate Addons for Visual Composer be updated to the latest version. The one installed some versions old now and there have been a few security updates in particular since. I'm still on the version that cam with the original Rubino release.

I am going to give access to both our normal site and our testing site in the next post.

Thanks and looking forward to any help you can give.

 

Add New Note to this Reply

You must have valid license to access this content.

You must have valid license to access this content.

You must have valid license to access this content.

You must have valid license to access this content.

You must have valid license to access this content.

You must have valid license to access this content.

You must have valid license to access this content.

You must have valid license to access this content.

You must have valid license to access this content.

You must have valid license to access this content.

You must have valid license to access this content.

You must have valid license to access this content.

[Author]

Posts