Homepage › Forum › Product Support › BeHealth › plugin conflict
- This topic has 14 replies, 3 voices, and was last updated 8 years, 11 months ago by
Jackie.
-
AuthorPosts
-
8 years, 11 months ago #6320
Hi there,
i am using WP Customer Area Plugin, and at the plugin pages i get duplicated content at the footer.
The plugin developer told me to ask you if you use the_content or get_the_content functions at the footer.
So this is my question.. thank you
8 years, 11 months ago #6321Hi,
Thanks for contacting us.
Unfortunately, Our theme doesn't support WP Customer Area Plugin plugin.
Please try to find a freelancer developer to help you check this issue.
We are so sorry for any inconvenience and thanks for your understanding.
Happy New Year!
YoloTheme
8 years, 11 months ago #6322Hi again, Happy new Year,
could you plz help me with that? it is a minor change in the code for you, i do not mind paying you something extra but i need this fixed guys, i have completed the clietns' site and i do not want to use another theme just for that...
8 years, 11 months ago #6328Hi again,
Thanks for your feedback.
Ok, Please give us your website's URL and admin account & and FTP account privately via checking Set as private reply check box. Our developer will try to check for you if we can.
Best Regards,
YoloTheme
8 years, 11 months ago #6329This reply has been marked as private.8 years, 11 months ago #6331are you inside working? i am asking because the site is not responding at all. is that you?
thanks
8 years, 11 months ago #6348Hi.
Please check your FTP account again, I can't access to your sourcecode.
My IP is 113.190.233.73
Regards.
Jackie.
8 years, 11 months ago #6363Hi there,
i have sent you the cpanel credentials, plz try loging in from cpanel.
the FTP is SFTP, try that too.
There is no ip blocking from the hosting provider.
Thank you
8 years, 11 months ago #6401Hi Kosta.
I still can't access to your site.
Please check my screenshot and tell me how to do it.
Or can you give me access your Cpanel?
Regards.
Jackie.
8 years, 11 months ago #6418This reply has been marked as private.8 years, 11 months ago #6474Hi Kotas.
Please check your site again, we have fixed this issue with recent news at blog home page
http://thaliakardatou.diet/blog-2/
Regards.
Jackie.
8 years, 11 months ago #6543This reply has been marked as private.8 years, 11 months ago #6544to remind you the issue... plz check the image attached,
the footer is corrupted and it has elements from the plguin inside..
8 years, 11 months ago #6575anyone?????
8 years, 11 months ago #6597Hi Again.
We sorry for late response.
Because this footer has a conflict with your customer area plugin. It overwrites our footer CSS and adds something to footer section.
And we need more time to check this bug. Please wait us, we will feedback soon.
Regards.
Jackie.
-
AuthorPosts
You must be logged in and have valid license to reply to this topic.
