- This topic has 6 replies, 3 voices, and was last updated 8 years, 2 months ago by
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Hello,
I have few problems with the theme: -
1. Is there a way to stop the Promo Popup to stop from showing again after ticking on the "<label for="showagain">Don't show this popup again</label>" button? It keeps showing after a day or so of visiting the website.
2. I'm using Stripe plugin (free plugin) for payment and have setup it properly but it keeps showing this error: -
"Sorry, it seems that there are no available payment methods for your state. Please contact us if you require assistance or wish to make alternate arrangements."
Please refer to the attachment (Stripe Error.jpg) for details.
How do I fix this?
3. I purchased a plugin called WooCommerce Royal Mail and installed it on my website. Upon viewing Cart page after adding a product (Add to Basket), there are bunch of error coding appearing on the page. Please refer to the attachment (Coding.tiff). This error coding does not appear every single time (sometimes it shows, sometimes it don't).
How do I fix this?
Please let me know if you require more information.
Hi,
Thanks for contacting us.
1> Please go to Theme Options > Promo Popup > Show Popup: Off to turn off the popup.
2> Currently, our theme doesn't support Stripe plugin and we have never checked with this plugin. Please give your website's URL and admin account privately via checking Set as private reply checkbox. We will help you to check if possible.
3> For this question about WooCommerce Royal Mail plugin, please contact author plugin to find the best solution for your issue.
Best Regards,
Tracy
Hi Again.
Thank you for feedback us.
#1. We use the cookie for popup message, it will show after one day visit. Ok, you can change the value to higher at file
wp-content/themes/yolo-rubino/assets/js/yolo-main.js line 250
$.cookie('yolo_popup_closed', 'do-not-show', { expires: 1, path: '/' } );
and you need to rebuild yolo-main.min.js file again at direction
wp-content/themes/yolo-rubino/assets/js/min
#2. Stripe method needs to enable SSL for your site domain, please check it again.
#3. You don't need to use that plugin, we can help you open the mini cart when click to add to cart product.
If you need do that, please give us the FTP account, we will help you do the custom.
Thank you.
Jackie.
Hello,
I'm still waiting for the response. Please let me know as soon as possible.
Thanks
Hi Again.
I have helped you update to latest version of this theme.
#3. With the latest version, you will have popup options when click to add to cart.
#1. Yes, we have to change the code to your site at file
wp-content/themes/yolo-rubino/assets/js/yolo-main.js
and wp-content/themes/yolo-rubino/assets/js/min/yolo-main.min.js
#2. You need to change your site method to https://woofdogbeer.co.uk/, not http://woofdogbeer.co.uk/
Please check it again.
Thank you.
Jackie.
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