Homepage › Forum › Product Support › Organisk › Purchase Code Validation Fail
- This topic has 11 replies, 5 voices, and was last updated 8 years, 2 months ago by
tinhbeng.
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8 years, 3 months ago #12223
I was able to register here with my purchase code but not while the installation of the theme in WordPress. Can you help me?
8 years, 3 months ago #12241Hi,
Thanks for contacting us.
Oh, that's very strange, some customers meet the issue as you. Please give us your website's URL and admin account privately via checking Set as private reply checkbox.
We will help you to check soon.
Thanks.
Tracy
8 years, 3 months ago #12251Hi Again.
Thank you for feedback us.
We have fixed that issue on our server. Now you can verify the purchase code.
Please check it again.
Thank you.
Jackie.
8 years, 2 months ago #12340Thanks for de update.
The problem is for 90% solved.
I only can't activate the Yolo Organisk Framework plug-in, I get the following response:
Fatal error: Class 'WC_Widget' not found in /var/www/vhosts/98/292386/webspace/httpdocs/dietistenpraktijk.eu/wp-content/plugins/yolo-organisk-framework/includes/widgets/yolo-woo-color-ajax-filter.php on line 10
8 years, 2 months ago #12343You updated WooCommerce probably? I had the same issue. You need to re-activate WooCommerce again. If you can't access your site at all (which was the case on my site) you need to rename the yolo-organisk-framework folder in order to deactivate it.
It seems to me that there are major issues in the code.
Source: https://wordpress.org/support/topic/wp-crashed-after-update-to-3-2-1/
8 years, 2 months ago #12349Hi, @domemvs
Thank you so much for your suggestion.
Hi again, @brouwej004
You can try to make by @domemvs suggests. If you still cannot solve your issue, please give us your website's URL and admin account privately.
We will help you to check as soon as possible.
Best Regards,
Tracy
8 years, 2 months ago #12479Thanks guys the problem seems to be fixed! I appreciate your help 🙂
Now I have one more question, I am not a real computer hero..
When I saw the theme on Themeforest it really had a great framework. I just have installed Yolo Organisk theme but my framework is still the same as it was with a 'normal' theme. Do I have to create/adjust the framework by myself? Or is there something what I probably missed?
Hope you guys can help me out!
8 years, 2 months ago #12495Hi again,
Thanks for your feedback.
We are so sorry but we don't understand your question clearly, you said "normal theme"? What do you want to focus?
You only need to install our theme & plugin and import the sample data demo, you will have a website that looks like our demo layout.
For the image, we made the gray images for the sample data, you can change your image as you want.
Please check, then describe your question as clearly as possible. We will check soon.
Thanks.
Tracy
8 years, 2 months ago #12570Hi there,
Thanks for your reply.
Sorry I wasn't clear.
I added one attachments. Image1, which is a picture of how my website is looking at the moment It is quite different than the Organic theme. I would like to get that specific design (of course, with my own pictures/images).
I installed the plugins etc. but maybe I am missing out some important steps.
Hope you could help me finishing the installation of the Organic theme.
8 years, 2 months ago #12610Hi, again
Thanks for your feedback.
It seems that you haven't import our sample data. Please go to Organisk in the Dashboard > Open Import Data tab to import our sample data.
If you still cannot solve your issue, please give us your website's URL and admin account privately via checking Set as private reply checkbox. We will check your site as soon as possible.
Best Regards,
Tracy
8 years, 2 months ago #12696This reply has been marked as private.8 years, 2 months ago #12713Hi,
The website you send me to use CMS Joomla, not WordPress.
Please check again.
Thanks,
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