- This topic has 17 replies, 3 voices, and was last updated 9 years ago by
.
-
Posts
-
Hi, I cant import any demo slide.
This is the message that appears:
<h1 style="color: #000000; font-family: 'Times New Roman';">Not Acceptable</h1>An appropriate representation of the requested resource /wp-admin/admin-ajax.php could not be found on this server.
Additionally, a 406 Not Acceptable error was encountered while trying to use an ErrorDocument to handle the request.
Hi Zalo0
Thank you for contacting us.
Can you give us your site info and admin account via private reply? We will help you check this issue soon.
Regards.
Jackie.
Hi again, Zalo0
Thanks for getting back to us.
We have tried to access your website, but it has the notification:
"You don't have permission to access /wp-admin on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request."
Please check again, then make sure that your server doesn't block our IP.
Best Regards,
YoloTheme
Hi again,
Thanks for getting back to us.
We have tried to access your website, but we cannot. It still has this issue of 403 Forbidden.
You should ask your hosting provider about this issue then feedback to us soon.
Best Regards,
YoloTheme
Hi again, ZaloO
Thanks for getting back to us.
- We can access to your website then check the Slider Revolution plugin > it works fine.
We still create a new slider then show on front page. See this link:
http://tredicidecoracion.com/?page_id=11
- In addition, it seems that you don't import our sample demo data. Please import our sample demo data to get the website that looks like our demo.
You can check this documentation: http://docs.yolotheme.com/sofani/#import_demo_content
Please check, then feedback to us soon.
Best Regards,
YoloTheme
Hi again,
Thanks for your feedback.
You can read this blog to learn more about the issue of importing sample data:
https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/
If you still have questions, don't hesitate to ask us. We will help you to check.
Best Regards,
YoloTheme
Hi again,
Thanks for getting back to us.
We have got access to your website then choose again the configuration of Yolo Product In Category Tabs > your homepage works fine.
In addition, we have released the latest version of Sofani theme (1.0.5). You should update this version for your website. Don't forget to backup all customization fine before updating.
Best Regards,
YoloTheme
You must be logged in and have valid license to reply to this topic.
