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http://chapters.maygreenmarketing.co.uk/
Managed to fix the home page a bit but the footer and header have just stretched on all pages as well as the content on the pages too?
Is there a way to fix this?
Thanks
Hi,
Thanks for contacting us.
Please give us your admin account privately via checking Set as private reply checkbox.
We will check this issue for you.
Best Regards,
Tracy
Hi again,
Thanks for your feedback.
We have got access to your website then found the configuration of Footer.
It works normally, please go to Footer Block > Footer 5 to see. You can go to this footer to configure again as you want.
In addition, you are using the older version of our theme, please update the latest version of BeHeath theme.
you can refer this documentation learn more about how to update our theme:
http://docs.yolotheme.com/behealth/#update_theme
Don't forget to backup all customization files before updating.
Best Regards,
Tracy
Hi
I'm looking at the website now and the footer still seems not to be fixed ?
Once this is all fixed i shall update the theme as well
Thanks
Hi again,
Please tell us the issue of the footer. Because we see the Footer 5 on Footer Block >> it displays correctly as your configuration on the backend.
You can see this image: http://imgur.com/a/Bd5GG
Check it, then feedback us.
Best Regards,
Tracy
Hi
If you look on the front end of the website the footer is full width and there is no option to make it not full width it on the backed do you know if there is any way we can stop it been full width
Thanks
Hi again,
Thanks for getting back to us.
Seeing your website, we found your footer is the container and not fullwidth.
You can see this image: http://prntscr.com/fzg6hh
Please check it again, then feedback us soon.
Best Regards,
Tracy
Hi
I made that fix with padding as a temp fix as we need a long term solution to it due to the face it does not look good on laptop if it is possible please check the website on a laptop and you will understand and hopefully help us find a fix
Thanks
Hi again,
Thanks for getting back to us.
Because you've configured padding-left/padding-right: 500px for Row of Footer Block.
We removed that, your footer works fine on laptop and PC.
Please check, then feedback us.
Best Regards,
Tracy
Hi
sorry but that does not seem to be the case? could you try and fix it again please? Also there is now a white line down the whole page on thee homepage do you know why this is happening?
Thanks
Hi Sophie.
Thank you for feedback us and sorry for the late response.
With the white line down the whole page on the home page, the issue from your revolution slider setting. We have helped you check and fix that issue again.
Please check your site again.
Thank you.
Jackie.
Hi,
would it be possible to tell us what setting was incorrect so we know for the future?
Thanks
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