Homepage › Forum › Product Support › Kidzone › Something wrong happened Suddenly
- This topic has 9 replies, 2 voices, and was last updated 5 years, 9 months ago by
Jackie.
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AuthorPosts
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5 years, 9 months ago #20752
Hello Jackie,
Something went wrong with the website suddenly.
Please check and let me know how can I fix it
Thanks
5 years, 9 months ago #20772Hi again.
Thank you for contacting us.
As I see, the issue when you disabling the WPBakery Page builder.
Now everything is fine. If you still have the issue, please let us know again.
Thanks.
5 years, 9 months ago #20779Hello,
I feel more control and comfortable when I use Elmentor for customization however when I try to edit the pages in this Theme using Elementor I find alot of codes and other stuff.
I am sharing two screens for what is shown up and what I already use in another website. Can you tell me if your theme support Elementor? If so, how can I edit with Elementor without such codes and tags?
5 years, 9 months ago #20790Yes, when you disable the WPBakery page builder and using Elementor, you need to rebuild the home page content again. The string "vc_row..." is the code content from WPBakery page builder.
Please remove all the home page content with WPbakery and build your new content with Elementor again.
Thanks.
5 years, 9 months ago #20812Hello
I need this part to appear as it is in my website. I have customized it but when I compared it with your demo theme, it appears different. Please make me a favor and modify it. Attached is the screen
thanks
5 years, 9 months ago #20821Hi again.
Please give us your site URL, admin account info. We will help you check the config and CSS for that issue.
Thanks.
5 years, 9 months ago #20822This reply has been marked as private.5 years, 9 months ago #20829Hi again.
We have checked and fixed that issue on your site. The issue from the background image.
Please check it again.
Thanks.
5 years, 9 months ago #20832Thanks for your support. There is still a small issue. The text under the images doesn't appear well.
Please check what appears on my end and the demo theme. Attached below
5 years, 9 months ago #20843Hi again.
We have checked and fixed that issue on your site. Now you can see the text under the image.
Please check it again.
Thanks.
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