- This topic has 13 replies, 2 voices, and was last updated 8 years, 1 month ago by
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Hi Team,
Good morning.
I purchased Rubino theme yesterday and tried to install with upload option but it did not take stating style.css missing error.
I then referred other people queries regarding the same and tried to follow instruction given which is installing manually using ftp upload option from file manager.
I upload the theme in respective folder, extracted the content and went back to my wordpress admin panel to activate the theme but it's showing broken theme message.
Requesting team to address my concern so that I can start working on developing my website.
Hi,
Thanks for choosing our product.
Please send me admin your account (Set as private reply). I will help you check.
Thanks.
Hi,
You can install the Rubino Theme, I will help you import data demo.
It can take half an hour to 1 hour, if no additional problems arise.
Thanks.
Hi,
If you download the rubino package, you need to extract it -> theme folder -> install the "yolo-rubino.zip" file.
Please check again.
Ok. I installed theme successfully. But its coming without any theme data. How to have all the features of Rubino Theme?
Hi,
You go to the backend -> Rubino -> Dashboard -> Verify Purchase code, later you install plugin and import data demo.
Sorry to trouble again but I am stuck at very first validation point.
I am entering my product code but its showing error stating - Unable to connect to Yolo servers. Try again after some time.
Hi,
We use the function "wp_remove_get()" to verify the purchase, but it seems this function don't enable on your host. Please contact your hosting provider to enable this function and upgrade to PHP 5.5 or higher.
Thanks.
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