Homepage › Forum › Product Support › Rubino › The login button will redirect to WordPress CMS admin login page on Safari
- This topic has 12 replies, 2 voices, and was last updated 8 years ago by
tinhbeng.
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AuthorPosts
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8 years, 1 month ago #13404
Hi there,
We've found that the login will pop up the login form on Chrome/Firefox but this doesn't perform the same on Safari Browser, the page will redirect to WordPress CMS login instead. Please try out the following link and assist to investigate as well. You will see that the link is WP admin link when I hover it. But this isn't happening to Chrome/Firefox.
Look forward to hearing from you. Many Thanks!
8 years, 1 month ago #13419Hi,
Thanks for choosing our product.
You need to activate the "Woocommerce" plugin to use the function "Login/Register".
Best regards,
8 years, 1 month ago #13420Hi there,
It's not correct because we are already using woocommerce for now. Would you double check what may have missed?
For now, it works as expected on Chrome/Firefox. But this problem exists to Safari. It's not well explained for this situation.
Look forward to your feedback. Thanks!
8 years, 1 month ago #13427Hi,
I tried with Safari browsing and the "Login/Register" Popup still normal works.
You can try with the anonymous browsing and remove the cached. Please check again.
Thanks.
8 years, 1 month ago #13434Oh, it's weird then.
It doesn't work on my side even if I use private mode. Please check the attachment here, what could be the possible cause for this?
Thanks!
8 years, 1 month ago #13464Hi,
I'm not sure this problem.
Did you try with another computer?
If not successful, please send me admin your account (Set as private reply). I will try to check it.
Thanks.
8 years, 1 month ago #13476This reply has been marked as private.8 years, 1 month ago #13496Hi tinhbeng,
Is there any updates? Thanks!
Best Regards,
Simon
8 years, 1 month ago #13501Hi,
Sorry for the late response.
I really not sure this problem.
I tried with the desktop and Macbook, but no errors appear as you describe.
I have saved a few the option on Theme Option.
Please check again.
If not successful, please send me Skype username, I will help Teamview.
Thanks.
8 years, 1 month ago #13548Hi tinhbeng,
Thanks a lot for your investigation.
However, the problem still exists on Safari browser. I have no idea at all. Please check the attachment here.
And when I hover the login button, the link is pointing to backend but this doesn't happen to Chrome / Firefox.
Please review.
8 years, 1 month ago #13550This reply has been marked as private.8 years ago #13680Hi tinhbeng,
Is there any updates or can we connect for this issue? Many Thanks!
Best Regards,
Simon
8 years ago #13690Hi, Simson
Sorry for the late response.
I tried the desktop and Macbook and iPhone, but no errors appear.
I have added your skype account (my username: tinhbeng).
I will help you TeamView this issue.
Thanks.
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