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- This topic has 13 replies, 2 voices, and was last updated 5 years, 4 months ago by
Jackie.
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5 years, 4 months ago #22300
after updating to the latest version, unable to save the theme options, please help
5 years, 4 months ago #22301This reply has been marked as private.5 years, 4 months ago #22306Hi.
Thank you for contacting us.
Please give us your site admin account.
We will help you check it soon.
Thanks.
5 years, 4 months ago #22321This reply has been marked as private.5 years, 4 months ago #22361updates?
5 years, 4 months ago #22373Are you guys working on it or no? I received no update for the 48 hours.
5 years, 4 months ago #22382This reply has been marked as private.5 years, 4 months ago #22408This reply has been marked as private.5 years, 4 months ago #22420Hi again.
After deactivated the Metabox plugin, your site can't access. Please give us the FTP account. We will help you check it again.
Thanks.
5 years, 4 months ago #22424This reply has been marked as private.5 years, 4 months ago #22466Any updates? Please fix it asap as the header is broken and im not able to make the change. Also, I can't upload images to the media library. It is showing
Post-processing of the image failed likely because the server is busy or does not have enough resources. Uploading a smaller image may help. Suggested maximum size is 2500 pixels.
Please fix. Thanks
5 years, 4 months ago #22488Hi again.
Sorry for the late response.
We have updated the theme to help you fix the theme options issue.
Now you can change your theme options as you want.
Please check it again.
Thanks.
5 years, 4 months ago #22492The search icon / function is missing on the homepage header.
The menu is missing on the header for the rest of the pages, except homepage. Please advise.
5 years, 4 months ago #22505Hi again.
1. For the search icon, we have to go to theme options and added the search icon to your header.
2. For the header on another page, the issue from your menu config, you don't assign the menu to the primary menu. We have assigned the New menu to the primary menu. Now it works fine.
Please check it again.
Thanks.
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