Homepage › Forum › Product Support › BeHealth › Trouble Importing Demo Content
- This topic has 5 replies, 4 voices, and was last updated 8 years, 2 months ago by
Tracy Bui.
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AuthorPosts
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8 years, 7 months ago #8628
Hi there. I'm having trouble importing the Demo Content. First of all, the documentation doesn't seem to match what I'm seeing in my Dashboard for BeHealth. It says: "Step 2: Navigate to Yolo Settings > Import Demo > Click Install Demo" but I don't see "Yolo Settings" listed in my Dashboard where the documentation indicates. Instead, after doing some digging, I clicked on "BeHealth>Dashboard" and under "Welcome to Yolo Theme!" I saw a tab that said "Import Data". I clicked on that and then clicked "Install Demo". It seemed to progress with installation for about 20 minutes and then got stuck with the message "Import all widgets successfully, please wait process posts..." After waiting 4-5 hours I logged in from another computer to see if the demo had been completed. Most of the content on the homepage seemed to be in place, but there was no menu/navigation. So I tried to Install Demo again, and once again have been stuck on "Import all widgets successfully, please wait process posts..." for quite a while. I am on a good internet connection and don't know what the problem is. I've attached a screenshot of the page and message where it seems to get stuck.
I'd love to get started on my site. If you could let me know if I'm doing something wrong, or give a suggestion of what to do to remedy this issue I'd greatly appreciate it. My site is currently at popupfitness.com/wp-admin
Thank you!
Jon
8 years, 7 months ago #8630Hi,
Thank for choosing our product.
I 'm not sure. Can you send me admin your account?. I will help you check.
Regards,
8 years, 7 months ago #8631This reply has been marked as private.8 years, 7 months ago #8633This reply has been marked as private.8 years, 2 months ago #12168This reply has been marked as private.8 years, 2 months ago #12194Hi, @JLK
Thanks for contacting us.
Please make sure that you have used the latest version of BeHealth theme and plugins. You should create a new topic and give us your website's URL and admin account privately via checking Set as private reply checkbox.
We will help you to check soon.
Thank you.
Tracy
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