Homepage › Forum › Product Support › Rubino › Typography change gives no effect on product name and menu
- This topic has 24 replies, 4 voices, and was last updated 8 years, 3 months ago by
Tracy Bui.
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AuthorPosts
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8 years, 5 months ago #10106
Hi there!
Changing typography in theme options gives no effect on few places like product name, menu, category drop-down menu near search form, account drop-down menu. Could that issue be connected with missing button "save & generate CSS", because there is such information but no button?
BTW. in theme options there is also a small error - "typograhpy" instead of "typography".
Thanks!
8 years, 5 months ago #10121Hi,
Thanks for contacting us.
We have checked our website then checked. This is our issue.
Our developers will fix this issue and release the newest version soon.
But please give us your website's URL/ admin account and FTP account privately. We will quick fix for you.
Best Regards,
Tracy
8 years, 5 months ago #10198This reply has been marked as private.8 years, 5 months ago #10212Hi again, arczik
Thanks for your feedback.
Our developers have got access your website then fixed these issue.
But it seems that your server still saves cache.
Please check, then remove the cache to fix issues.
You can check, then feedback us soon.
Best Regards,
Tracy
8 years, 4 months ago #10394This reply has been marked as private.8 years, 4 months ago #10397Hi again,
Thanks for your feedback.
1> To display product default layout, you need to go to Theme Options > Shop > Single Product > Select Single Product Layout: Default https://prnt.sc/g18vcy
2> You can use Product Additional Information shortcode to show additional product info.
Please see this image https://prnt.sc/g18w5h
In addition, we provide many shortcodes to help you configure product items: https://prnt.sc/g18wfm
Please check, then feedback us soon.
Best Regards,
Tracy
8 years, 4 months ago #10419This reply has been marked as private.8 years, 4 months ago #10431Hi again,
Thanks for getting back to us.
- Do you want to focus "product additional information" option of the variable product as this image:
If yes, you can do these steps:
1 - Go to Product Blocks > Create a new product block > add Product Additional Information shortcode (for example : product 1)
2- Then go to product > create new product > product style: variable product > choose attribute
After that, go to Page Options > Single Product layout > Select Single Product Layout : product 1 http://prntscr.com/g1oqd5
The additional product will be display as the image above.
- If you want to focus another point, please tell us again as clearly as possible.
We will try to help you.
Best Regards,
Tracy
8 years, 4 months ago #10461This reply has been marked as private.8 years, 4 months ago #10477Hi again, arczik
Thanks for your feedback.
We have got access to your website to help you fixed this issue.
Please check, then feedback us soon.
Best Regards,
Tracy
8 years, 3 months ago #11313This reply has been marked as private.8 years, 3 months ago #11314This reply has been marked as private.8 years, 3 months ago #11319Hi.
Thank you for feedback us.
Please give us the admin account again. I can't access to your site with that account.
We will help you check it again after access to your site.
Thank you.
Jackie.
8 years, 3 months ago #11323This reply has been marked as private.8 years, 3 months ago #11344Hi Again.
We have to access your site and helped you change some source code to fix that issue.
Please clear cache your site at CloudFlare and check it again.
Thank you.
Jackie.
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