Homepage › Forum › Product Support › BeHealth › Various Issues
- This topic has 11 replies, 2 voices, and was last updated 5 years, 9 months ago by
Jackie.
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5 years, 9 months ago #20693
1. My url is http://www.thehealthypledge.com and the menu header doesn't show on the home page.
2. How do I edit the footer, I had to remove it because it's no way to edit.
3. Blog Pages
- You can't see the menu header.
- A very large space between logo and blog title.
- Footer is not able to be edited.
4. When you click the event flyer from the home page, the single event page is not correct.
5. The mobile site doesn't show the home menu buttons.
If you need my login credentials how do I do this in a secure manner.
5 years, 9 months ago #20696Hi.
Thank you for contacting us.
Can you give us the site admin account? We need to check the theme config to help you resolve all the issues.
Thanks.
5 years, 9 months ago #20702This reply has been marked as private.5 years, 9 months ago #20704Yes, please set a private reply for your site info. It will protect your information.
Thanks.
5 years, 9 months ago #20705This reply has been marked as private.5 years, 9 months ago #20709Hi again.
I have checked and fixed the issue on your site.
1. The navigation missing at the homepage from the Page options issue: https://prnt.sc/rdmre4
2. I have enabled the WPbakery page builder for the footer block. Now you can edit the footer as the page: https://prnt.sc/rdms16
We also checked another issue.
Please check it again.
Thanks.
5 years, 9 months ago #20719This reply has been marked as private.5 years, 9 months ago #20736Good Evening,
I would like to know if my issues will be resolved.
5 years, 9 months ago #20741Hi again.
We have checked and fixed that issue on your site.
For the upcoming event, please select the start date in the future. https://prnt.sc/rejk37
Please check it again.
Thanks.
5 years, 9 months ago #20754Good Evening, I'm sorry for the continuous emails. But the single post issue is still not resolved. There is a very large space between the header and the title of the blog article. I highlighted that area and noticed that there are words there so I don't know where it's coming from nor do I know how to remove that information. Please fix. Thank you.
5 years, 9 months ago #20755Here is an image referencing the issue from my previous email.
5 years, 9 months ago #20766Hi again.
Yes, we have the option at Theme options/ Page Settings/ Single Blog to change the height of the page heading for the single blog page. https://prnt.sc/rgaw25
We have fixed that issue on your site.
Please check it again.
Thanks.
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