Visual Composer – Activate

[harlixdash]

I just purchased the theme and have activated the license in the dashboard but it says i need to purchase another license for visual composer which i thought was included.

Thanks

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[Tracy Bui]

Hi, harlixdash

Thanks for contacting us and We are really sorry for late response.

We bought Visual Composer plugin and got its extended license. So,  we have attached Visual Composer plugin in the full package of Rubino so you can install without using Visual Composer's lisence key. You should update Visual Composer from the latest version together with our Rubino theme. It is because that you do not have lisence key to update automatically. You need to update it manually. In addition, we are not the author of Visual Composer, so we have no right to give you lisence key.

If you want to have own lisence key from Visual Composer, you need to buy Visual Composer from its author directly so you are allowed to update automatically.

Best Regards,

YoloTheme

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[antplannerau]

Hi! I just purchased the Rubino theme, and while all the required plugins got installed and activated with no issues, the Visual Composer Plugin keeps failing at Installation.  Could you help me please?

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[antplannerau]

Now it asks for an activation code here is the screen shot.

Thanks

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[Tracy Bui]

Hi again,

Thanks for your feedback.

Please give us your website's URL and admin account privately. We will help you to check this.

Best Regards,

Tracy

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[antplannerau]

This reply has been marked as private.

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[Tracy Bui]

Hi again,

Thanks for your feedback.

It seems that there is an issue when installing Visual Composer plugin. We helped to you to install this plugin.

Now it works fine.

Best Regards,

Tracy

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