Homepage › Forum › Product Support › Rubino › Woocommerce/Variations category page painfully slow
- This topic has 14 replies, 3 voices, and was last updated 7 years, 10 months ago by
tinhbeng.
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8 years, 1 month ago #12886
Hello,
My client purchased theme, code is as in my profile.
We have issues with page load and load more options. It takes ~25 seconds for category page with 10 products to load and clicking load more almost doesn't load more products at all. I just switched website to cloudflare hoping for better results but it is still painfully slow. I have caching enabled, images optimized by smush etc.
Here are pages:
- http://www.tramscrolls.com.au/product-category/australian-scroll-designs/
- http://www.tramscrolls.com.au/product-category/european-scroll-designs/
- http://www.tramscrolls.com.au/product-category/world-scroll-designs/
- http://www.tramscrolls.com.au/product-category/non-destination-tram-scrolls/
Switching to another theme doesn't take this much time to load same page!
Hope you will have reasonable timed response.
Thank you very much upfront!
8 years, 1 month ago #12930Hi,
Thanks for contacting us.
Please give us your admin account and FTP account to check your problem.
Best Regards,
Tracy
8 years, 1 month ago #12937Hello,
is this private topic? Can I paste it here?
8 years, 1 month ago #12942Hi again,
You can send your information privately via checking Set as private reply checkbox. It will be safe.
Best Regards,
Tracy
8 years, 1 month ago #12960This reply has been marked as private.8 years, 1 month ago #12984Hello,
do you have anyone on this task? We are loosing a lot of money because of this slow down, customers are running away.
Please take some time and check.
8 years, 1 month ago #13004Hi again,
Thanks for getting back to us and We are so sorry for late response.
We need more time to find the solution of your website.
Currently, you have only used the variable product on your website so we think this is the cause of your issue.
Please give us a database backup of your website, we want to check to our demo website directly.
Best Regards,
Tracy
8 years, 1 month ago #13005This reply has been marked as private.8 years, 1 month ago #13011Anyone, please?
8 years, 1 month ago #13034Hi,
Sorry for the delay in reply!.
I removed the function "woocommerce_template_loop_product_thumbnail" in woocommerce.php file.
(/wp-content/themes/yolo-rubino/framework/core/functions/woocommerce.php).
It seems this function make your site load slowly.
Please reload your site and check again.
Best regards,
8 years, 1 month ago #13037Hi There,
Thank you!!!
This was a nightmare, I did soo many things caching, cloudflare, DB optimizations, code minimization...
Boy what a relief!
Seems it helps, not sure if it helps for all pages, but it does on one we had major issues.
Can I remove all other functions not related to our current needs? We are using only Main image, 2 to 3 variations options and that is all.
Two more questions:
How to show more products on single product page eg 7?
How to remove load more button and get pagination instead on category pages?
8 years, 1 month ago #13050New issue: Header Product search is not working, there are bunch of "VM368:1 Uncaught SyntaxError: Unexpected token < in JSON at position" errors. Please tell me what to do...
8 years, 1 month ago #13069Hi,
If you used the server cache, please remove it.
Best regards,
7 years, 10 months ago #14795Hello, Thank you.
Now we are having trouble loading more products with load more button, it takes forever. Credentials are above.
7 years, 10 months ago #14831Hi,
Please send me a screenshot to clarify this problem.
Thanks.
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