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Hey Jackie,
I don't know what you have done, but it's working now.
>>> THANK YOU VERY MUCH! 🙂 <<<
Just installing (overwriting) wasn't at first the fix. But uninstalling and then installing it, via upload and then activating it, worked.
Thanks, have a great day. 🌞
BBK-Admin
Hello Jackie,
sorry for the late response. We had to check other parts of the site and server configuration, an it needed some changing.
Good NEWS is -> Its working now!.
Solution...
We figured out, that our setup had not the perfect requirements for WooCommerce, especially the "PHP Memory Limit".
After trying to the following:
1. Set the memory limit to 256 MB in the .htaccess file with (php_value memory_limit 256M)
2. Set the memory limit to 256 MB in the wp-config.php file ('WP_MEMORY_LIMIT', '256M');
3. Contact the web hosting company.
Solution for us was number 3. The PHP limit was strictly set on the server. So no way to set it elsewhere or overwrite it. After changing the contract and moving to another server, it is working now.
Maybe this will help others, if they have the same problem, to solve it quickly.
Thank you for the support.
Greetings
BBK-Admin
