Jane A

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 28 total)
1 2
  • Author
    Posts
  • 8 years, 5 months ago in reply to: Problems importing dummy content #9594

    Jane A
    YoloTeam
    Topics: 0
    Posts: 28
    This reply has been marked as private.
    8 years, 5 months ago in reply to: Problems importing dummy content #9592

    Jane A
    YoloTeam
    Topics: 0
    Posts: 28
    This reply has been marked as private.
    8 years, 5 months ago in reply to: How many websites can i create with my purchase? #9572

    Jane A
    YoloTeam
    Topics: 0
    Posts: 28
    This reply has been marked as private.
    8 years, 6 months ago in reply to: How many websites can i create with my purchase? #9555

    Jane A
    YoloTeam
    Topics: 0
    Posts: 28
    This reply has been marked as private.
    8 years, 6 months ago in reply to: Not getting updates for our Sofani #9099

    Jane A
    YoloTeam
    Topics: 0
    Posts: 28

    Hi mate,

    Thanks for contacting us!

    Please download the latest version and try it one more time (The latest version is 1.2.1)

    In case, you still get the issue, please give us your site account information. And the developer will directly check your issue.

    Kind Regards,

    YoloTheme

    8 years, 6 months ago in reply to: When can we expect the next update? #8974

    Jane A
    YoloTeam
    Topics: 0
    Posts: 28

    Hi mate,

    Thanks for contacting us!

    Currently, you can update the latest version.

    Please take some important notes before updating:

    - Back up the data

    - Update WooCommerce to version 3.x

    - Update the latest version of Motor Framework Plugin

    + Please visit "Dashboard => Update => Update Plugin"

    (You have to verify your purchase code to update the plugin: Motor Framework)

     

    Kind Regards,

    YoloTheme

    8 years, 7 months ago in reply to: Problem with disproportionate image #8876

    Jane A
    YoloTeam
    Topics: 0
    Posts: 28
    This reply has been marked as private.
    8 years, 7 months ago in reply to: Problem with disproportionate image #8871

    Jane A
    YoloTeam
    Topics: 0
    Posts: 28
    This reply has been marked as private.
    8 years, 7 months ago in reply to: Problem with disproportionate image #8838

    Jane A
    YoloTeam
    Topics: 0
    Posts: 28

    Hi Ariel,

    Sorry for the issues you faced. Could you give us an opportunity to fix these issues one more time?

    Please send us some screenshots or the form that you want to add into Header, Top, etc. as well as admin account information.

    We will help you solve your problems as soon as possible.

    Thank you.

    Kind Regards,

    YoloTheme

    8 years, 8 months ago in reply to: Mega Menu shows only in 1 column #7900

    Jane A
    YoloTeam
    Topics: 0
    Posts: 28

    Great! It's our pleasure. Please feel free to ask if you have any question.

    We are here to help you as much as we can.

    Kind Regards,

    8 years, 9 months ago in reply to: Mega Menu shows only in 1 column #7835

    Jane A
    YoloTeam
    Topics: 0
    Posts: 28

    Hi mate,

    We have already checked on the responsive tool (Apple iPad Air 2) and Mac, your mega menu works fine! However, a real Apple iPad Air 2 is not available here, we will check later. Could you kindly check again?

    However, a real Apple iPad Air 2 is not available here now, we will check later. Could you kindly check again?

    Kind Regards,

    8 years, 10 months ago in reply to: Pictures stack on one another #7061

    Jane A
    YoloTeam
    Topics: 0
    Posts: 28

     

    Hi again,

    We have removed a script code in the file ajax-action.php (no longer run as masonry).

    Please kindly check again and feedback us!

    Kind Regards,

    8 years, 10 months ago in reply to: Pictures stack on one another #7055

    Jane A
    YoloTeam
    Topics: 0
    Posts: 28

    Hi Ashley,

    We've checked your issue. It seems that "jquery-isotope" runs before your images have already been loaded.

    So the "jquery-isotope" wrongly worked causing these images are stacked on one another and overlap the footer.

    If it's still not working, please send us site admin account and FTP account. Our Developer will directly check this issue again.

    Please kindly check and feedback us soon!

    Kind Regards,

    8 years, 10 months ago in reply to: Header Primary Color #7042

    Jane A
    YoloTeam
    Topics: 0
    Posts: 28

    Hi again,

    We have turned off some options (Header Customize) in the Page option of the home page. And We only use these options in Theme Options.

    Please check these changes in Theme Options!

    Kind Regards,

    8 years, 10 months ago in reply to: blurry logo #6965

    Jane A
    YoloTeam
    Topics: 0
    Posts: 28

     

    Hi mate,

    - You can put the logo in Adobe Photoshop and Zoom out to clearly see. You should let the border gray at the left and top be thicker than right and bottom.

    - When you update, the previous changes at the file:  class-tgm-plugin-activation.php will be lost. You can update and do like this screenshots http://prntscr.com/e4ax8o

    Kind Regards,

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 28 total)
1 2

Login