Jackie

Forum Replies Created

Viewing 15 posts - 1,591 through 1,605 (of 5,025 total)
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  • 3 years, 9 months ago in reply to: Demo import failed #27064

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    For the footer, you also can edit and responsive layout with the Elementor tool. https://prnt.sc/oyEXod1OmApG

    We have helped you fix that.

    Please check it again.

    Thanks.

     

    3 years, 9 months ago in reply to: Create a second language with Jhana theme… #27063

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, if you need help, please let us know again.

    Thanks.

    3 years, 10 months ago in reply to: Celina Framework Plugin FAIL ! #27061

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and found the conflict with the Elementor Theme Core plugin. After deactivating that plugin, we have installed and activated the framework core plugin and helped you install demo data.

    Please check it again.

    Thanks.

    3 years, 10 months ago in reply to: Create a second language with Jhana theme… #27057

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    I don't see that issue on the chrome. Please clear your browser cache and check it again.

    Thanks.

    3 years, 10 months ago in reply to: Yolo Timetable plugin Error #27056

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Please downgrade your PHP to 7.3 or 7.4. That will help you fix that issue.

    Thanks.

    3 years, 10 months ago in reply to: Demo import failed #27055

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, if you need help, please let us know again.

    Thanks.

    3 years, 10 months ago in reply to: Celina Framework Plugin FAIL ! #27054

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Please give us your FTP account. We need to go to the source code and debug that issue.

    Thank you.

    3 years, 10 months ago in reply to: Demo import failed #27046

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and imported the demo data on your site.

    Please check it again.

    Thanks.

    3 years, 10 months ago in reply to: Celina Framework Plugin FAIL ! #27045

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    We have checked and fixed that file install on our server.

    Please check it again.

    Thanks.

    3 years, 10 months ago in reply to: Demo Import Failed #27040

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and helped you update that plugin.

    Please check it again.

    Thanks.

    3 years, 10 months ago in reply to: Demo import failed #27039

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Please help us increase the Max_input_time to larger https://prnt.sc/z4E_GR_EHHA9

    Thanks.

    3 years, 10 months ago in reply to: Demo import failed #27036

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked your site and found that issue.

    Please increase your PHP server config as this article: https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/

    Then we will help you install the demo data soon.

    Thanks.

    3 years, 10 months ago in reply to: Demo Import Failed #27035

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Maybe you have changed the admin account. Please give us that info again.

    We will help you check it soon.

    Thanks.

    3 years, 10 months ago in reply to: Load more products limitation #27034

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    Please give us your site admin account. We will help you check it soon.

    Thanks.

    3 years, 10 months ago in reply to: layout width #27029

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    I see the ticket was resolved. If you need help, please create another ticket and rise the issue. We will help you check it soon.

    Thanks.

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