Jackie

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Viewing 15 posts - 166 through 180 (of 5,032 total)
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  • 1 year, 5 months ago in reply to: Footer translation not showing #31706

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    To translate the footer, you need to use the WPML plugin.

    Please provide us with your site admin account again. We need access to your site to help you check that issue.

    Regards.

    1 year, 5 months ago in reply to: Form Layout Problem #31705

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    Please provide us with your site admin account. We will access your site and help you add the custom CSS to fix the contact form field format.

    Regards.

    1 year, 6 months ago in reply to: Started to fail #31697

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    I have checked your product SKU, it still can see the SKU when updating the product. Please recheck it. https://prnt.sc/6xE-Liewxp7C

    For the Spanish translation, you can use the Loco translate plugin to find the string need to translate to your language.

    And please upload your image again. I can't see your image.

    Regards.

    1 year, 6 months ago in reply to: Started to fail #31692

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    Please provide us with your site URL, you forgot that info.

    Regards.

    1 year, 6 months ago in reply to: Theme Update + Solving some issues #31691

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    Please provide us with your site URL, and admin account. We will access your site to help you check that issue soon.

    Don't forget to check to "Set private reply" box to protect your message content.

    https://prnt.sc/1iCMYdaG55DZ

    Regards.

    1 year, 6 months ago in reply to: Coach view bug #31688

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for your feedback.

    We have checked and fixed that issue on your site. https://prnt.sc/Nb3WzQTyL8dp

    Please recheck it.

    Regards.

    1 year, 6 months ago in reply to: Mobile view and colors #31683

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Yes, if you need help, please let us know again.

    Regards.

    1 year, 6 months ago in reply to: Mobile view and colors #31679

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    We have the option on the schedule widget to change the today color https://prnt.sc/EAPv9xDGYXXp

    We also added the custom CSS to help you change the background color.

    Please recheck it.

    Regards.

    1 year, 6 months ago in reply to: Elementor Issue after Theme Update #31676

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    Please update the "TruSmile framework" plugin to fix the Elementor edit page issue.

    Please download the package from Envato to get the plugin file install.

    Regards.

    1 year, 6 months ago in reply to: Celina Framework bug! Elementor editor is not working properly. #31675

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for your feedback.

    If you need help, please let us know again.

    Regards.

    1 year, 6 months ago in reply to: Mobile view and colors #31674

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    I have found the custom CSS on the customize to change that color. I have added custom CSS to help you change the mobile schedule text color to black:

    .res-sche-content a {
color: #000;
}

    I also added this CSS to hide the date selection on the mobile.

    .res-sche-navigation { display: none; }

    Please recheck it.

    Regards.

    1 year, 6 months ago in reply to: Edit Fields on Teacher Page #31663

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    For the single class details page, please edit the source code on this file:

    wp-content/themes/yolo-giraffe/yolo-timetable/single-yolo_class.php

    You can use the inspect browser tool to find the correct position (class name) to edit the PHP file.

    Regards.

    1 year, 6 months ago in reply to: Celina Framework bug! Elementor editor is not working properly. #31662

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    We have released a new version to fix the Elementor edit page issue.

    Please update the theme and plugin to fix that issue.

    Regards.

    1 year, 6 months ago in reply to: Weekly view doesn’t work anymore #31658

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Yes, reduce the font-size and remove some info on the classes as the category, teacher...

    Regards.

    1 year, 7 months ago in reply to: Weekly view doesn’t work anymore #31656

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    When I use the custom CSS to horizontalize the class, the class will be overwritten on the same day and at the same time by another class. https://prnt.sc/PFEvEB9OWxLY

    I think you should use the old style and remove the category, resize the title, then you can see more class info.

    Please check my screenshot to see that layout.

    Regards.

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