Jackie

Forum Replies Created

Viewing 15 posts - 2,266 through 2,280 (of 5,030 total)
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  • 5 years ago in reply to: Theme Critical Error #24980

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    We have received your email, we will check and help you via email.

    Thanks.

    5 years ago in reply to: BeGreen Tree Shop Home Page (Demo Import) #24979

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Thanks.

    5 years ago in reply to: BeGreen Tree Shop Home Page (Demo Import) #24973

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Yes, maybe the issue from the import, some config have missed.

    Please give us your site URL, admin account. We can help you check the config and setup your site like our demo again.

    Thanks.

    5 years ago in reply to: Not Install Import Demo #24971

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi serlica

    Yes, if you need help, please let us know again.

    Thanks.

    5 years ago in reply to: Not Install Import Demo #24969

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi serlica

    Please contact us via [email protected] email and give us your site info, admin account. We will help you check that issue soon.

    Thanks.

    5 years ago in reply to: Unable to edit Footer from Elementor #24966

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Yes, if you still have the issue, please let us know again.

    Thanks.

    5 years ago in reply to: Unable to Edit HotSpot Settings #24964

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Yes, if you have a question, please let us know again.

    Thanks.

    5 years ago in reply to: Unable to Edit HotSpot Settings #24962

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have checked and updated the last version of that plugin to help you fix that issue.

    Please check it again.

    Thanks.

    5 years ago in reply to: Unable to edit Footer from Elementor #24961

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have checked your site, maybe the issue from the PHP config.

    Please follow the link below and increase your PHP server config and try it again.

    Recommended PHP Configuration Limits

    Thanks.

    5 years ago in reply to: Not Install Import Demo #24960

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi serlica

    Thank you for contacting us.

    Please follow that link to increase your PHP config. That can help you fix the import data issue.

    Recommended PHP Configuration Limits

    Please try it again.

    Thanks.

     

    5 years ago in reply to: Unable to edit Footer from Elementor #24955

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    Can you give us your site URL and admin account?

    We will help you check that issue soon.

    Thanks.

    5 years ago in reply to: Unable to Edit HotSpot Settings #24951

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    Please check to "Set as private reply" box below the reply form. That will help you protect your site info.

    Thanks.

    5 years ago in reply to: Unable to edit Footer from Elementor #24950

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    To edit the footer, please go to Elementor/ Settings/ and enable the Elementor for the footer custom post type. Then you can edit the footer by Elementor.

    Please check it again.

    Thanks.

    5 years ago in reply to: Not Install Import Demo #24949

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check the import demo data issue soon.

    Thanks.

    5 years ago in reply to: Unable to edit footer #24942

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi pankygud

    Please create another topic and give us your site URL, admin account. We will help you check it soon.

    Thanks.

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