Jackie

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Viewing 15 posts - 2,356 through 2,370 (of 5,025 total)
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  • 4 years, 9 months ago in reply to: No import data #24659

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, because we use another header for the home page 2. You can select the header via the options, for the header for home page 2 via the page options.

    Thanks.

    4 years, 9 months ago in reply to: Slider is not working properly at RTL Mode #24658

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Please clear your browser cache, because we also change the content on the JS file, which will cache on your browser.

    Thanks.

    4 years, 9 months ago in reply to: My wordpress backend incredibly slow #24657

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    The Query monitor will calculate the time for all the page content loading, which will different the time with GTMetrix. The Query also loading the wp-admin bar, and the back-end content, that is why it takes a long time.

    Thanks.

     

    4 years, 9 months ago in reply to: i can't import the theme #24651

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121
    This reply has been marked as private.
    4 years, 9 months ago in reply to: Website doesnt look the same as on preview… #24650

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, we have checked and imported the demo on your site.

    Please check it again.

    Thanks.

    4 years, 9 months ago in reply to: i can't import the theme #24648

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121
    This reply has been marked as private.
    4 years, 9 months ago in reply to: My wordpress backend incredibly slow #24647

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have installed the Query Monitor to help you check your site issue. We also fixed the issue with WP 5.7.

    Please check it again, now everything is fine.

    Thanks.

    4 years, 9 months ago in reply to: Ajax error on speed test #24644

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    I have checked your site, disable the Maintenance mode and verify the age plugin, we don't see that issue on the GTMetrix page.

    Please check it again.

    Thanks.

    4 years, 9 months ago in reply to: Using different search plugin in header #24643

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    Please tell us to know about that plugin. We will help you check that on our local.

    Thanks.

    4 years, 9 months ago in reply to: Not all products displaying #24642

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    With our shortcode, it has the option to show the product per category.

    [yolo_products_masonry per_category="10"]

    We have added that config to your shortcode to help you display more the product.

    Please check it again.

    Thanks.

    4 years, 9 months ago in reply to: No import data #24641

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and installed the site content on your site.

    Please don't deactivate the WPBakery Page Builder, our page building by the WPBakery.

    Thanks.

    4 years, 9 months ago in reply to: Secondary Font can't be changed #24640

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    I'm not sure about your language, but as I see, it gets the correct font as the source code.

    Please check it and let us know again.

    Thanks.

    4 years, 9 months ago in reply to: Slider is not working properly at RTL Mode #24639

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Yes, we have checked and fixed that issue on your site.

    Please check it again.

    Thanks.

    4 years, 9 months ago in reply to: Slider is not working properly in RTL mode #24638

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Yes, we have checked and fixed that issue on your site.

    Please check it again.

    Thanks.

    4 years, 9 months ago in reply to: Website doesnt look the same as on preview… #24637

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check the issue soon.

    Thanks.

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