Jackie

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Viewing 15 posts - 2,356 through 2,370 (of 5,030 total)
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  • 5 years, 1 month ago in reply to: Slider is not working properly at RTL Mode #24684

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    Can you tell me know about the slider on the home page? We only see the blog content slider on the home page and it still works fine.

    Thanks.

    5 years, 1 month ago in reply to: Website doesnt look the same as on preview… #24682

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    For the footer editor, you need to enable the Elementor Page builder for the Footer custom post type first, then you can edit the footer as you want.

    For the home sidebar left content, we have checked and added that content on your site.

    Please check it again.

    Thanks.

    5 years, 1 month ago in reply to: Custom text not working in header #24681

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check that issue soon.

    Thanks.

    5 years, 1 month ago in reply to: Elementor messing with the site #24678

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have checked your site, the page Elementor still works fine.

    Maybe you should increase the PHP config as the PHP time limit and PHP max input vars, that will help you fix the timeout issue when editing the Elementor page.

    Please check it again.

    Thanks.

    5 years, 1 month ago in reply to: Elementor messing with the site #24665

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check that issue soon.

    Our theme work with both Elementor and Elementor Pro.

    Thanks.

    5 years, 1 month ago in reply to: No import data #24659

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Yes, because we use another header for the home page 2. You can select the header via the options, for the header for home page 2 via the page options.

    Thanks.

    5 years, 1 month ago in reply to: Slider is not working properly at RTL Mode #24658

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    Please clear your browser cache, because we also change the content on the JS file, which will cache on your browser.

    Thanks.

    5 years, 1 month ago in reply to: My wordpress backend incredibly slow #24657

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    The Query monitor will calculate the time for all the page content loading, which will different the time with GTMetrix. The Query also loading the wp-admin bar, and the back-end content, that is why it takes a long time.

    Thanks.

     

    5 years, 1 month ago in reply to: i can't import the theme #24651

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126
    This reply has been marked as private.
    5 years, 1 month ago in reply to: Website doesnt look the same as on preview… #24650

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Yes, we have checked and imported the demo on your site.

    Please check it again.

    Thanks.

    5 years, 1 month ago in reply to: i can't import the theme #24648

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126
    This reply has been marked as private.
    5 years, 1 month ago in reply to: My wordpress backend incredibly slow #24647

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have installed the Query Monitor to help you check your site issue. We also fixed the issue with WP 5.7.

    Please check it again, now everything is fine.

    Thanks.

    5 years, 1 month ago in reply to: Ajax error on speed test #24644

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    I have checked your site, disable the Maintenance mode and verify the age plugin, we don't see that issue on the GTMetrix page.

    Please check it again.

    Thanks.

    5 years, 1 month ago in reply to: Using different search plugin in header #24643

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Please tell us to know about that plugin. We will help you check that on our local.

    Thanks.

    5 years, 1 month ago in reply to: Not all products displaying #24642

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    With our shortcode, it has the option to show the product per category.

    [yolo_products_masonry per_category="10"]

    We have added that config to your shortcode to help you display more the product.

    Please check it again.

    Thanks.

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