Jackie

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Viewing 15 posts - 2,536 through 2,550 (of 5,030 total)
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  • 5 years, 4 months ago in reply to: Problem with header #24067

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi.

    We have checked your site and found the issue from the Elementor Template.

    After removing the header and footer template, the page works fine.

    Please check it again.

    Thanks.

    5 years, 4 months ago in reply to: installation fails #24066

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    Please give us your site URL, admin account. We will help you check it soon.

    Thanks.

    5 years, 4 months ago in reply to: Responsive problems #24055

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have set the iframe width to 100% to help you fix that issue.

    Please check it again.

    Thanks.

    5 years, 4 months ago in reply to: Problem with header #24054

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Yes, please give us your site admin and FTP account info. We will help you check it soon.

    Thanks.

    5 years, 4 months ago in reply to: revolution slider activation key needed #24053

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Sorry, we don't include the Revolution license key in our theme package. We include the slider demo in our theme package, you can easy to import that slider to your site.

    Thanks.

    5 years, 4 months ago in reply to: Theme issues #24047

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    Sorry for the late response.

    We have set private for your site info.

    With the shop ajax, we don't support the widget sidebar, you can use the filter option to show the widget as our demo.

    Please check it and let us know again.

    Thanks.

    5 years, 4 months ago in reply to: Responsive problems #24045

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126
    This reply has been marked as private.
    5 years, 4 months ago in reply to: Login/Register not working #24043

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    On that page, if you want to show more classes, please click to load more button.

    As I see, it still displays 6 classes.

    Please check it and let us know again if you still have that issue.

    Thanks.

    5 years, 4 months ago in reply to: Problem with header #24042

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    As I see, the header still appears on your site. Maybe you have fixed that issue.

    Please check it and let us know again.

    Thanks.

    5 years, 4 months ago in reply to: Demo Import Not Complete #24041

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Yes, some SVG images can't import to the demo. That is the security of WordPress.

    You still have the full dummy demo data like our demo.

    Please check it again.

    Thanks.

    5 years, 4 months ago in reply to: only one slider in demo content #24040

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Yes, we only one slider for the revolution slider. With another home page, we use the Page builder to build the content.

    Please check it again.

    Thanks.

    5 years, 4 months ago in reply to: Demo Import #24039

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi Sowmya.

    Yes, please upgrade your PHP version to 7.3 or higher. That will help you resolve the issue.

    Thank Arslan2591.

     

    5 years, 4 months ago in reply to: this theme is not working #24038

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Please upgrade your PHP version to 7.3 or higher. That will help you fix that issue.

    Thanks.

    5 years, 4 months ago in reply to: Theme issues #24015

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Please give us your site admin account.

    We will help you check that issue soon.

    Thanks.

    5 years, 4 months ago in reply to: website layout is not working #24014

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Please give us your site admin account.

    We will help you check the issue soon.

    Thanks.

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