Jackie

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Viewing 15 posts - 2,641 through 2,655 (of 5,030 total)
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  • 5 years, 5 months ago in reply to: There has been a critical error on this website. #23705

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us and sorry for the late response.

    Please give us your site URL, admin, and FTP account. We will help you check that issue soon.

    Thanks.

    5 years, 5 months ago in reply to: Problem with excerpt #23688

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    We have checked and helped you fix all the issues.

    For the teacher progress bar, please add the color for the skill value, which will help show the skill progress bar.

    http://pp10police.pl/nauczyciele/magdalena-tylodziecka/

    We have set the default color is: #f05c5c

    Please check it again.

    Thanks.

    5 years, 5 months ago in reply to: Theme Options don't save #23687

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Can you give us your site URL, admin account info? We need to access your site to check that issue first.

    Then we will let you know about the reason.

    Don't forget to check "Set as private reply" for your site info. That will help you protect that info.

    Thanks.

    5 years, 5 months ago in reply to: Slider width #23686

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have checked and helped you fix that issue.

    Please check it again.

    Thanks.

    5 years, 5 months ago in reply to: Slider width #23676

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Please give us the admin login info. We will help you check your page config to fix that issue.

    Thanks.

    5 years, 5 months ago in reply to: Responsive menu #23675

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Please give us the admin account and dashboard login URL, we will access your site and help you add the custom CSS to fix that issue.

    Thanks.

    5 years, 5 months ago in reply to: Problem with excerpt #23670

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Yes, we have checked and found that issue with the class details page.

    Please give us your site URL, admin account. We will access your site and help you fix that issue soon.

    Thanks.

    5 years, 5 months ago in reply to: Button doesn't open in new window #23667

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Yes, I see that issue on your site from the source code.

    Please give us your site admin account. We will help you check it soon.

    Thanks.

    5 years, 5 months ago in reply to: Teachers page, email isn't clikable #23666

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    You can give us your site info via reply comment. Don't forget to check "Private reply", it will help you protect your site info.

    Thanks.

    5 years, 5 months ago in reply to: wpbakery update #23664

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi.

    Thank you for contacting us.

    Please add your purchase code to Giraffe/ Dashboard option.

    Then go to Dashboard/ Update, you will see the updated version of WPBakery Page builder to update.

    Thanks.

    5 years, 6 months ago in reply to: Button doesn't open in new window #23654

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Please set "Open link in a new tab" for that button config. As I see it still works fine.

    Please check it again.

    Thanks.

     

    5 years, 6 months ago in reply to: My courses, teachers page #23653

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for your feedback.

    Yes, we will check and update that string soon.

    Thanks.

    5 years, 6 months ago in reply to: Teachers page, email isn't clikable #23652

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi.

    Do you want to click to email on the teacher details page? It needs to change the source code.

    Please give us your site URL, admin, and FTP account. We can help you add the source code for the email link.

    Thanks.

    5 years, 6 months ago in reply to: Footer translation – WPML #23651

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    For the Footer translate, you can follow that topic, which will help you translate the footer with WPML.

    https://wpml.org/forums/topic/translate-footer-loated-on-yolo-sofani-themes-framework/

    Thanks.

    5 years, 6 months ago in reply to: Menu Double After Importing Demo Content #23650

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Yes, the issue when you double click to import the demo data.

    We have checked and helped you remove that menu.

    Please check it again.

    Thanks.

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