Jackie

Forum Replies Created

Viewing 15 posts - 2,701 through 2,715 (of 5,025 total)
1 2 3 … 180 181 182 … 333 334 335
  • Author
    Posts
  • 5 years, 2 months ago in reply to: About theme installation support #23472

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    Please check the admin account again. We can't access your site.

    Thanks.

    5 years, 2 months ago in reply to: Yolo banners #23471

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, we have checked and helped you fix that issue on the mobile and iPad view.

    Please check it again.

    Thanks.

    5 years, 2 months ago in reply to: Icons are too big on the smartphone. #23470

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, we have added the CSS to help you fix that issue.

    Please check it again.

    Thanks.

    5 years, 2 months ago in reply to: IE and Mobile Issues #23447

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    For the mobile menu on mobile, we have disabled the sticky header mobile. Now you can scroll the mobile menu.

    For the IE browser, we have to check it on the edge browser, it still works fine. Sorry, we don't have an IE browser to help you check it, please record the video about that issue on IE 11, we will help you check it again.

    Thanks.

    5 years, 2 months ago in reply to: Character in the footer #23446

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, we have checked and removed that character on the footer.

    Please check it again.

    Thanks.

    5 years, 2 months ago in reply to: Breakpoints for main menu #23445

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    We have added the custom CSS to help you fix that issue.

    Please check it again.

    Thanks.

    5 years, 2 months ago in reply to: Yolo banners #23444

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    We have added the CSS to help you remove that space on the mobile.

    Please check it again.

    Thanks.

    5 years, 2 months ago in reply to: Slim down mobile header #23442

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    To add the message on the top bar, you need to add the widget content to Top Bar Left or Top Bar Right. It will display the topbar content on the top menu.

    Please check it again.

    Thanks.

    5 years, 2 months ago in reply to: Background change #23441

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    The shape background image from the Row Settings/ Yolo options/ Shape Background effect. You can select another background from that list.

    https://prnt.sc/vgln52

    It gets the image from the shape folder on this link wp-content/themes/yolo-giraffe/assets/images/shape/

    Please check it again.

    Thanks.

    5 years, 3 months ago in reply to: Slim down mobile header #23424

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    For the mobile layout, you can change the mobile header layout via the theme options/ Header/ Mobile header.

    We have changed that layout on your site.

    Please check it again.

    Thanks.

    5 years, 3 months ago in reply to: Support ignoring messsages #23423

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Sorry for the late response.

    We are checking and help you fix the issue soon.

    Thanks.

    5 years, 3 months ago in reply to: Login/register #23420

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We also integrate the Login and register form to that popup windows. Please click to Create Account button on the right form. It will change the form to register.

    Please check it again.

    Thanks.

     

    5 years, 3 months ago in reply to: Default Single Product Layout #23418

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Sorry for the late response.

    We have checked and helped you style the product page.

    Please check it again.

    Thanks.

    5 years, 3 months ago in reply to: Error in the product card #23417

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please give us your site URL, admin, and FTP account. We will help you check that issue soon.

    Thanks.

    5 years, 3 months ago in reply to: Fonts for PSD files #23416

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and fixed that issue on your site.

    Please check it and let us know again if you still have the issue.

    Thanks.

  • Author
    Posts
Viewing 15 posts - 2,701 through 2,715 (of 5,025 total)
1 2 3 … 180 181 182 … 333 334 335

Login