Jackie

[Jackie]

Hi again.

As I see, you have changed the admin and FTP accounts. We can't access your site to help you fix the issue. We can't help you if you don't let me access your site. Sometimes the issue from your PHP server config, or conflict with another plugin or theme. Don't worry about that, we are here to help you solve all the issues.

Please let us check it again, we can help you solve all the issues.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We need to access your site and check the config.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We need to access your site and check the config.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Sorry, our plugin doesn't support the Beaver page builder plugin. But if you want to add the shortcode to Beaver page builder, you can use WordPress editor, add the classic block and add the shortcode config as you want. Then copy the shortcode to Beaver page builder.

Thanks.

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[Jackie]

Hi again.

1. For the back-end language, we have changed your user language to English to check your site via the edit profile. We have roll back your site to Portuges langauge.

2. We also updated your plugin to latest version.

3. To download the file or package, please go to themeforest.

Thanks.

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[Jackie]

Hi.

We have changed the code at this file: /wp-content/themes/yolo-bestruct-child/templates/archive.php

We also have the backup for that file at the link: /wp-content/themes/yolo-bestruct-child/templates/archive_.php

Please check it again.

Thanks.

 

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[Jackie]

Yes, because your product variation select too long to display on the mobile. If you want we can help you display that option to row below as my attached file.

Please check it and let us know again.

Thanks.

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[Jackie]

Please update the WPML plugin to the latest version.

"You are running updated woocommerce-multilingual and wpml-string-translation, but the following components are not updated:"

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

As I see, you should enable WPML String translation options.

Please check it again.

https://wpml.org/forums/topic/translate-footer-loated-on-yolo-sofani-themes-framework/

Thanks.

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[Jackie]

Hi again.

As I see, you have changed the menu item. Please check it and let us know again if you still have the menu issue.

Thanks.

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[Jackie]

Yes, we can't access your site admin again. Please check it and let us know again. We will help you check that issue soon.

Thanks.

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[Jackie]

Hi again.

I have found a solution to help you return the blog page to 404 by copy the 404.php file content to: /wp-content/themes/yolo-bestruct-child/templates/archive.php

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked and fixed that issue on your site. Now you can add class category.

Please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

We have checked and enabled page builder for footer block. Now you can edit the footer as the page.

Please check it again.

Thanks.

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[Jackie]

Hi again.

Sorry for the mistake. If you want to disable blog on your site, you can try this plugin: https://wordpress.org/plugins/disable-blog/

Please try it again.

Thanks.

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