Jackie

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Viewing 15 posts - 271 through 285 (of 5,019 total)
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  • 1 year, 4 months ago in reply to: Deprecated messages at bottom of pages #31282

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    I see that issue is from the WordPress core. Please provide us with your site URL and admin account. We will access your site to help you check that issue.

    Regards.

    1 year, 4 months ago in reply to: we have some problems with the Yolo Theme #31279

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115
    This reply has been marked as private.
    1 year, 5 months ago in reply to: Trusmile theme won’t let me edit its pages with elementor or elementor pro. #31277

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    As I see, you are talking about header 1. To edit that header, please go to theme options/ header/ header 1 option/ and check the text content field in the Header Customize Right Logo.

    https://prnt.sc/iZgPALhb0hIE

    Please recheck it.

    Regards.

    1 year, 5 months ago in reply to: Trusmile theme won’t let me edit its pages with elementor or elementor pro. #31273

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for your feedback.

    To edit the footer, please go to Elementor/ Settings/ General/ Post type and check to the footers. https://prnt.sc/GnX6RgTA_zXO

    Then you can use the Elementor to edit the footer.

    Please recheck it.

    Regards.

    1 year, 5 months ago in reply to: Stuck on page loading screen #31272

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    I have checked and fixed that issue on your site.

    Please recheck it.

    Regards.

    1 year, 5 months ago in reply to: change sidebar information #31267

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi blazo.

    We don't have the option to change the background color of the Offcanvas content. But you can use the custom CSS below to change that color:

    nav.yolo-canvas-menu-wrapper {
    background-color: #6e1e1e;
}

nav.yolo-canvas-menu-wrapper aside.widget {
    color: #fff;
}

nav.yolo-canvas-menu-wrapper aside.widget .widget-title {
    color: #fff;
}

    Please recheck it.

    Regards.

    1 year, 5 months ago in reply to: Stuck on page loading screen #31264

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    Please provide us with your site URL and admin account. We need access to your site to help you check that issue.

    Please check to "Set as private reply" to protect your reply content. https://prnt.sc/DmZtbBHlkKgO

    Regards.

    1 year, 5 months ago in reply to: Trusmile theme won’t let me edit its pages with elementor or elementor pro. #31263

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    Please provide us with your site URL and admin account. We need access to your site to help you check that issue.

    Please check to "Set as private reply" to protect your reply content. https://prnt.sc/DmZtbBHlkKgO

    Regards.

    1 year, 5 months ago in reply to: Issue in About page #31258

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Yes, if you need more help, please let us know again.

    Regards.

    1 year, 5 months ago in reply to: Issue in About page #31256

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    I have checked and fixed that issue on your site. The issue is when you don't have the team member social.

    Now it works fine.

    Please recheck it.

    Regards.

    1 year, 5 months ago in reply to: Add To Cart Button Not Working #31255

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi eveonhq

    I have checked our site the add-to-cart featured still works fine. https://imgur.com/a/HLtQ9uf

    Please provide us with your site account. We will access your site to help you check it soon.

    Regards.

    1 year, 5 months ago in reply to: Sub menu problem #31254

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Yes, if you need help, please let us know again.

    Regards.

    1 year, 5 months ago in reply to: Sub menu problem #31243

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    I have checked and fixed that issue on your site with the custom CSS.

    Please recheck it.

    Regards.

     

    1 year, 5 months ago in reply to: Sub menu problem #31241

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115
    This reply has been marked as private.
    1 year, 5 months ago in reply to: Sub menu problem #31239

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    Please check and give us the jackie account info again. Maybe you have changed that info.

    Regards.

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