Jackie

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Viewing 15 posts - 16 through 30 (of 5,029 total)
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  • 5 months, 3 weeks ago in reply to: How to edit Yolo Services #34230

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5125

    Hello.

    To edit the services content, please go to the Dashboard/ and check the services menu. https://prnt.sc/lMVano-bbhrt

    Regards.

    5 months, 3 weeks ago in reply to: Cannot edit TruSmile logo #34229

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5125

    Hello.

    Thank you for contacting us.

    Please go to edit the page, page option/ logo. Then you will see the option to edit the page logo. We use that option to overwrite the logo for the page.

    https://prnt.sc/_fKmQSBNgg2Y

    Please recheck it.

    Regards.

    6 months ago in reply to: RTL Version #34220

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5125

    Hello.

    Our theme supports RTL language. When you enable the RTL language, the theme automatically changes the style to RTL.

    You can check it.

    Regards.

    6 months ago in reply to: Not able to edit the header and footer. #34218

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5125

    Hi Inge.

    Does your site work fine? Please provide us with your site URL, admin account. We will access your site to help you check the issue.

    Regards.

    6 months ago in reply to: Not able to edit the header and footer. #34214

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5125

    Hi.

    Thank you for contacting us.

    Please edit the page and check the page options/ page header/ and turn off the "Header Customize on/off" option. That will get the header style from the theme option. https://prnt.sc/_jH8xHoFlCUo

    Please recheck it.

    Regards.

     

    6 months ago in reply to: Demo content imports as text #34213

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5125

    Hello.

    I have helped you import the demo data on your site.

    Now you can edit the content as you want.

    Regards.

    6 months ago in reply to: Demo content imports as text #34212

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5125

    Yes, I'll check and let you know soon.

    Regards.

    6 months, 1 week ago in reply to: Demo content imports as text #34210

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5125

    Hi.

    Thank you for contacting us.

    We have checked your site and found some issues with the PHP config. Can you increase the PHP time limit attribute on the server? https://prnt.sc/dhq6ResAzULw

    After changing that value, please let us know again. We will help you import the demo.

    Regards.

    6 months, 1 week ago in reply to: Unable to edit Footer Blocks – no visual composer #34208

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5125

    Hi Inge.

    Please provide us with your site info, admin account. We will access your site to help you check the issue.

    Regards.

    6 months, 1 week ago in reply to: social media icon re-arrange #34207

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5125

    Yes, you can change the social order in the config in this file:

    wp-content/themes/tayta/framework/includes/options-config.php

    Regards.

    6 months, 1 week ago in reply to: social media icon re-arrange #34201

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5125

    Hi.

    We have checked the social icons order, it will display as you arrange on the theme options on the first save. https://prnt.sc/GdgkK5HDcP0y

    But when you refresh the theme option and save the option again, the social icon order will change. https://prnt.sc/LRKbTqbhIa2N

    This is the default order of the socials option on the config field. If you want to change the default value, you need to change the source code.

    Regards.

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    6 months, 1 week ago in reply to: Demo template elementor in text editor block !!!! #34199

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5125

    Hi studio flirt.

    Please create a new topic and provide us with your site URL, admin account. We will access your site to help you check that issue.

    Regards.

    6 months, 1 week ago in reply to: ESHOP PAGES DOESNT WORK #34198

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5125

    Hi oneplus.

    Thank you for contacting us.

    Please provide us with your site URL, admin account. We need access your site to help you check that issue.

    Regards.

    6 months, 3 weeks ago in reply to: Unable to edit Footer Blocks – no visual composer #34194

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5125

    Hi.

    Thank you for contacting us.

    Please provide us with your site URL, admin account. We need access your site to help you check that issue.

    Regards.

    7 months ago in reply to: How to set the height of the container and images #34191

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5125

    Hi.

    Thank you for contacting us.

    We have the option "Auto Height" for the before/after slider. https://prnt.sc/8HvLWAEDI80c

    Please recheck it.

    Regards.

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