Jackie

[Jackie]

Hi again.

We have checked your related product, the carousel still works fine.

https://prnt.sc/nkvf28

Can you explain your question again?

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your FTP account?

We need to check the source code to help you fix that issue.

Thanks.

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[Jackie]

Hi again.

Sorry for the late response.

We can't access your site now.

Yes, with the translated file, we found the issue from your theme and re-upload the language file and try to translate the language by Loco Translate plugin. But it doesn't work. It's response to the 403 error.

With the file editing, you can't change the text on this file? Please let us know again, we will help you check it again. Don't forget to give us the admin and FTP permission.

Thanks.

Jackie.

 

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[Jackie]

Hi.

Thank you for contacting us.

To activate the Revolution slider, you need to buy the license at this link https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380?s_rank=1

Don't worry about that, you still can using this plugin with our theme, we always provide the latest version of this plugin for all the customer.

Thank you.

Jackie.

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[Jackie]

Hi.

Thank you for contacting us.

The Size attribute on the variable product is the attributes of the product.

You can change the text string by go to Products/ Attributes/

https://prnt.sc/kb808l

Please check it again.

Thank you.

Jackie.

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[Jackie]

Hi.

Thank you for contacting us.

Can you give us the site URL? We will help you check the CSS issue.

Thank you.

Jackie.

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[Jackie]

Hi again.

Thank you for the info. We have checked and fixed the issue on your site.

The issue from the conflict between the sitemap plugin on your site.

Please check it again.

Thank you.

Jackie.

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[Jackie]

Hi again.

Thank you for the info, please give us the FTP account. Because we need to enable the debug and check the source code.

Thank you.

Jackie.

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[Jackie]

Hi again.

We have helped you check the issue with shop page and the product details page.

We also changed the primary color to your color (#1ee502).

Please check it and let us know again if still have the issue.

Thanks.

Jackie.

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[Jackie]

Hi again.

#1. On each category, it will add the class to the body, example with the armaturen category it will have the class "term-armaturen". So you can use the class to CSS for this category page.

#1.To hide the price on the armaturen category, you can use the CSS.

.term-armaturen .product-item-wrap .product-info .price {display: none;}

#2. To change the height of calculator price, you can use the CSS class to reduce or increase the height of that section.

.uni_cpo_fields_container{
   padding: 5px 0;
   margin-bottom: 0px;
}

#4. You can use the CSS to fix the issue

.woocommerce .product-actions .add-to-cart-wrap a i { display: none; }

Please check it again.

Thank you.
Jackie.

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[Jackie]

Hi Jomamo.

Sorry for the late response.

So can you give us your site admin, FTP account? We will help you check the code and make it work on your site.

Don't forget to set private reply for the site info.

Thank you.

Jackie.

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[Jackie]

Hi Again.

Thank you for feedback us.

Yes, we don't have options to remove the purchase for the client.

Please give us your new account want to move your purchase code. We will help you do it.

Thank you.

Jackie.

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[Jackie]

Hi,

Thanks for contacting us.

We are so sorry for late response. Because we had a lunar new year one week so we cannot help you. Hopefully, you can understand for us.

Please give us your site URL, admin, FTP account. We will help you check it soon.

Thank you.

Jackie.

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[Jackie]

Hi,

Thanks for contacting us.

We are so sorry for late response. Because we had a lunar new year one week so we cannot help you. Hopefully, you can understand for us.

Please give us your site URL, admin account. We will help you check the issue soon.

Thank you.

Jackie.

Add New Note to this Reply

[Jackie]

Hi,

Thanks for contacting us.

We are so sorry for late response. Because we had a lunar new year one week so we cannot help you. Hopefully, you can understand for us.

Please give us your site URL, admin, FTP account. We will help you check the issue again.

Thank you.

Jackie.

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