Jackie

[Jackie]

Do you have the cache on the server? If yes, please clear the cache and check it again.

Don't forget to give us the FTP account. We also need to check the source code.

Thanks.

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[Jackie]

We have updated the theme to fix the issue with WooCommerce 3.6 and slider issue.

Please check it again.

Thanks.

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[Jackie]

Hi again.

Sorry, we don't know the 3rd plugin for the online academy.

Thanks.

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[Jackie]

Hi again.

We have created a shop page for your site. Because you missed the standard WooCommerce Page.

With another payment, please find the 3rd plugin. Example with the iDeal payment, you can try this plugin

https://wordpress.org/plugins/woo-ideal-gateway/

Thanks.

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[Jackie]

Hi again.

The confirmation email is a default of Mailchimp when you subscribe to the email. It is automatically.

Please check it again.

Thanks.

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[Jackie]

The FTP account uses to access your site source code.

https://support.hostgator.com/articles/how-to-create-an-ftp-account-in-cpanel

Please follow the link to create the FTP account.

Thanks.

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[Jackie]

Hi again.

Yes, we have found the issue with the next/prev slide on the home page.

Can you give us the FTP account?

We need to check the source code.

Thanks.

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[Jackie]

Hi again.

We have checked your related product, the carousel still works fine.

https://prnt.sc/nkvf28

Can you explain your question again?

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your FTP account?

We need to check the source code to help you fix that issue.

Thanks.

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[Jackie]

Hi again.

Sorry for the late response.

We can't access your site now.

Yes, with the translated file, we found the issue from your theme and re-upload the language file and try to translate the language by Loco Translate plugin. But it doesn't work. It's response to the 403 error.

With the file editing, you can't change the text on this file? Please let us know again, we will help you check it again. Don't forget to give us the admin and FTP permission.

Thanks.

Jackie.

 

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[Jackie]

Hi.

Thank you for contacting us.

To activate the Revolution slider, you need to buy the license at this link https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380?s_rank=1

Don't worry about that, you still can using this plugin with our theme, we always provide the latest version of this plugin for all the customer.

Thank you.

Jackie.

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[Jackie]

Hi.

Thank you for contacting us.

The Size attribute on the variable product is the attributes of the product.

You can change the text string by go to Products/ Attributes/

https://prnt.sc/kb808l

Please check it again.

Thank you.

Jackie.

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[Jackie]

Hi.

Thank you for contacting us.

Can you give us the site URL? We will help you check the CSS issue.

Thank you.

Jackie.

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[Jackie]

Hi again.

Thank you for the info. We have checked and fixed the issue on your site.

The issue from the conflict between the sitemap plugin on your site.

Please check it again.

Thank you.

Jackie.

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[Jackie]

Hi again.

Thank you for the info, please give us the FTP account. Because we need to enable the debug and check the source code.

Thank you.

Jackie.

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