Jackie

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Viewing 15 posts - 391 through 405 (of 5,025 total)
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  • 1 year, 10 months ago in reply to: Elementor Pro – Customizing Website #30920

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please give us your site URL and admin account. We need access your site to help you check that issue.

    Regards.

    1 year, 10 months ago in reply to: Quick view not working #30919

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    I have checked and fixed that issue on your site.

    Please recheck it.

    Regards.

    1 year, 10 months ago in reply to: Quick view not working #30914

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    I have checked your site and found the issue with quick view function. https://prnt.sc/pvFOa5Ep8Ps2

    Please give us your site admin account. We will access your site to help you fix the issue.

    Regards.

    1 year, 10 months ago in reply to: HOW TO TRANSLATE FROM ITALIAN TO ENGLISH #30910

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    If you want to use the website for multi-language, you can use the WPML plugin.

    You can use the Loco Translate plugin to translate the label and text in the theme. This plugin, only helps you translate the string in the language file in the theme or plugins.

    This depends on your site's purpose.

    Please recheck it.

    Regards.

    1 year, 10 months ago in reply to: Critical Error after installing Yolo Bestruct Framework #30909

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Please increase the PHP config on your server. https://prnt.sc/Gh9t-OMMYCLn

    I must upload and install the plugin to help you fix the issue.

    Regards.

    1 year, 10 months ago in reply to: Critical Error after installing Yolo Bestruct Framework #30905

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121
    This reply has been marked as private.
    1 year, 10 months ago in reply to: Header customization completely different #30904

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Sorry, we don't allow to edit the header as the footer. Please go to Theme options/ header/ header.. options and edit the header content as you want.

    Regards.

    1 year, 10 months ago in reply to: Canvas Menu #30903

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    To customize the canvas content, please go to the Appearance/ Widgets/ Off Canvas sidebar.

    Please install the classic widget plugin when editing the widget.

    Regards.

    1 year, 10 months ago in reply to: mobile version search icon and search bar + mobile menu doesn’t expand #30902

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    I have checked and fixed the search issue on the mobile.

    To open the submenu on mobile, click on the right icon. If your top menu has the link, it will open the link when you click on the title. So you will not see the submenu. That is why we have used the icon to expand the menu.

    Please recheck it.

    Regards.

    1 year, 10 months ago in reply to: product category description is not properly formatting and being plane text #30901

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Sorry, we don't have the option to customize the category page. It uses the same layout as the archive page.

    Regards.

    1 year, 10 months ago in reply to: Critical Error after installing Yolo Bestruct Framework #30900

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121
    This reply has been marked as private.
    1 year, 10 months ago in reply to: How to change font size for dekstop menù #30889

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    I have checked and helped you reduce the header height. You can change the header height via theme options/ header/ header 4/ header height.

    Your menu font-size is 13px as the typography menu config. If you want to reduce the menu, please change that option again.

    I also added the custom CSS to help you change the brand text size.

    Please recheck it.

    Regards.

    1 year, 10 months ago in reply to: hide Social Profiles icons in footer and menu #30886

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    1. To hide the social icon in the header, please go to theme options/ header/ header options ( select the header as you select) and check the header customize right option, drag the "Social Profile" from Enabled to the disabled field.

    https://prnt.sc/51uV24Gx7Ree

    2. To hide the social icon in the footer, please go to edit the footer with Elementor then you can remove the social.

    Please recheck it.

    Regards.

    1 year, 10 months ago in reply to: custom css #30885

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    With the latest version, we have mixed the Save & Generate CSS button with the Save change buttons. That button also generates the CSS when you change the theme option config.

    Please recheck it.

    Regards.

    1 year, 10 months ago in reply to: How to change font size for dekstop menù #30884

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Please give us your site admin account. We need access your site to help you check that config and help you reduce the header size.

    Regards.

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