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Hi Again.
Sorry for late response.
Please don't do anything on your site. We are trying to help you fix the header to make it better.
Once again, our theme don't use customizer, if you need to change anything, please go to BeGreen/ Theme options.
Thank you.
Jackie.
Hi Ralamb000.
Sorry for the issue.
Because have the cache on your site.
Now everything works fine.
Please check it again.
Thank you.
Jackie.
Hi Again.
Sorry for the issue.
Because have the cache on your site.
Now everything works fine.
Please check it again.
Thank you.
Jackie.
Hi All.
Sorry for that issue.
We have released update version 1.2.4.1 to fix the issue about js script file.
Shodan: please update this theme again, we don't have your site admin to help you do it.
Ralamboo: We have your site admin account and help you update this theme.
Please check it again.
Thank you.
Jackie.
Hi Again.
Sorry for the late response.
With the text in line 2, we have added the CSS to help you fix that issue.
Please check it again.
Thank you.
Jackie.
Hi.
Thank you for feedback us and sorry for the late response.
1. To display the content on the top bar, you needs to go to theme options/ Header/ Top Bar and select the widget for the top bar display as this https://prnt.sc/gr0fgq
2. Then go to widget manage/ example top bar right/ I see you have use custom menu widget but doesn't select menu for this widget. https://prnt.sc/gr0fys
I have select the menu for this widget and now it appears on the top bar.
Please check it again.
Thank you.
Jackie.
Hi.
Thank you for feedback us.
We have checked your site but not found the issue.
Can you tell me again what is the browser or MAC/Windows device have the issue?
We will help you check it again.
Thank you.
Jackie.
Hi.
Thank you for contacting us.
#1. We have found the issue with your server settings, please enable the cURL on your server to enable the purchase to validate on your site
http://www.tomjepson.co.uk/enabling-curl-in-php-php-ini-wamp-xamp-ubuntu/
#2. You should update our latest version of theme and plugin to fix some issue.
#3. To enable load more button, please enable Ajax Filter option https://prnt.sc/gpq56j
Please check it again.
Thank you.
Jackie.
Hi Again.
Thank you for feedback us.
We have helped you make the full-width image on the top of this page http://dormatic.loginmediademo.com/gilgen-cms/. Please check the page again.
With another page, we can't find the URL of this link.
Please check it and give us the link have that issue.
We will help you check that.
Thank you.
Jackie.
Hi Again.
Thank you for contacting us.
Are you update to latest version of this theme?
On the last version, we added the link to our server to get the last version from the server, not in our theme package.
If you want to update, you just need to disable Visual composer, delete this plugin on your site and reinstall it again.
Thank you.
Jackie.
Hi.
Thank you for feedback us.
We have fixed the issue with the mobile menu on your site.
With another issue.
We will check it and update in our next version.
Thank you.
Jackie.
Hi.
Thank you for contacting us.
We have added the custom CSS to help you make the text color white.
Please check it again.
Thank you.
Jackie.
Yes, I see the issue on the desktop when resizing the browser to the size of the phone.
Please add the CSS below, it will help you fix that issue.
.site-content-single-product .single-product-info .summary-product-wrap form.cart { float: inherit; }Please check it again.
Thank you.
Jackie.Hi.
Thank you for contacting us.
To change the font and primary color theme default, please go to theme options/ Typography and Styling options is where to change that option.
Thank you.
Jackie.
Hi.
Thank you for feedback us.
Can you give us the FTP account? We will help you do the update for this theme.
Thank you.
Jackie.
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