Jackie

Forum Replies Created

Viewing 15 posts - 4,171 through 4,185 (of 5,036 total)
1 2 3 … 278 279 280 … 334 335 336
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    Posts
  • 9 years ago in reply to: Mini Cart and other issues #11417

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for contacting us and sorry for the late response.

    Sorry, we can't find the previous threads in the forum, please give us the site URL again. We will help you check it soon.

    Thank you.

    Jackie.

    9 years ago in reply to: Typography change gives no effect on product name and menu #11416

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi Again.

    Thank you for feedback us.

    Please check your site again.

    I see everything fine. If still have any issue, please give us some image about that.

    Thank you.

    Jackie.

    9 years ago in reply to: Import Data Bug – Theme demo #11406

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for feedback us.

    As I see, you have the issue when installing the required plugin.

    Please get our premium plugin on the Envato package, and install all plugin to your site and re-import demo again.

    https://prnt.sc/gj3chx

    If still not work, please give us your site URL, admin account, I'll help you check it again.

    Thank you.

    Jackie.

    9 years ago in reply to: validation of purchase code not working #11405

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for contacting us.

    Can you give us y0ur site URL, admin account via private reply?

    We will help you check it again.

    Thank you.

    Jackie.

    9 years ago in reply to: Google Maps not showing the correct address. #11404

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi Again.

    I have checked your lat & longitude info on the page http://www.latlong.net/Show-Latitude-Longitude.html

    It shows the correct location as the map on your site.

    Please check your Lat & Longitude info again.

    Thank you.

    Jackie.

    9 years ago in reply to: Can't seem to get rid of the Yellow colors #11403

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for contacting us and sorry for the late response.

    We have checked your site again and found that issue on your site. Because you forgot to rebuild the CSS when changed the primary color.

    If you have change any color or size in the theme options, you need to click Save & generate CSS button again, not save changes.

    Please check it again.

    Thank you.

    Jackie.

     

    9 years ago in reply to: visual composer update #11402

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Okay, we have installed latest version of Revolution for your site.

    Please check it again.

    Thank you.

    Jackie.

    9 years ago in reply to: Sofani Theme Import Demo Content Bug #11354

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for feedback us.

    We have installed the plugin and dummy data to your site.

    Please check it again.

    Thank you.

    Jackie.

    9 years ago in reply to: Classes not showing up #11345

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi Again.

    I have helped you do it by change the source code at file

    wp-content/plugins/behealth-framework/includes/shortcodes/yoga-class/templates/list-style.php

    Please back-up this file when update theme and plugin.

    Thank you.

    Jackie.

    9 years ago in reply to: Typography change gives no effect on product name and menu #11344

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi Again.

    We have to access your site and helped you change some source code to fix that issue.

    Please clear cache your site at CloudFlare and check it again.

    Thank you.

    Jackie.

    9 years ago in reply to: Conflict with plugin / custom category pages / They pointed back to YOLO #11343

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for contacting us.

    You don't need use DHVC products layouts plugin, our theme has support YL products layouts, it can help you create a category page or any else.

    This is our sample demo http://demo.yolotheme.com/plugins/products_layouts/

    Thank you.

    Jackie.

    9 years ago in reply to: updated rubino and lots of issues #11342

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for feedback us.

    We have checked your site again, try to activate WPML plugin, everything ok. But just have WPML translation management plugin make your site error.

    Can you give us your FTP account? We will help you check it again.

    Thank you.

    Jackie.

    9 years ago in reply to: Sofani Theme Import Demo Content Bug #11341

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for contacting us.

    Can you give us your site URL, admin account? We will help you check that issue again.

    Please set private reply for your site info.

    Thank you.

    Jackie.

    9 years ago in reply to: Terms & conditions issue #11340

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for contacting us.

    We have checked your site and found that issue.

    Because the Term & Condition page doesn't support page use Visual composer builder. Please build the normal page for Term & Condition.

    Thank you.

    Jackie.

    9 years ago in reply to: visual composer update #11339

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for feedback us.

    We have installed the latest version of Visual Composer to your site.

    Please check it again.

    Thank you.

    Jackie.

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